Call Center Knowledge Base

Call Experience that Performs - Back to the Basics Webinar

Hey CSRs and Dispatchers (and managers), Brittany and I went Back2Basics yesterday on a ServiceTitan webinar. It was a great combination of basic tools and features in ServiceTitan, along with some b...

The #1 KPI You Should Track in Your Call Center

You must track and measure what you hope to improve. What KPI (key performance indicator) is the most important KPI in the call center? Watch this 10 Minute training to find out!

Labels

Best Practices 26
FAQ's 4
How To's 24
ServiceTitan Training Tip 2
Training Tip 17
Webinars 1

Top Contributors

asnow
Valued Contributor II
CWilkins
Contributor

ServiceTitan Community

Call Experience that Performs - Back to the Basics Webinar

The #1 KPI You Should Track in Your Call Center