Inventory

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Inventory Costs in QBD do not update from Service Titan

We just discovered that Inventory Costs are not updating in Quickbooks Desktop. This is a huge issue for us. Seems like a huge flaw with Service Titan. We have too many items to manually update between both. How is everyone handling this? If doing mo...

PCarew01 by • New Contributor II
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Inventory Mobile App

Is anyone using the Inventory Mobile App for counts? I have questions and would love to chat with someone!! What happens when the count is complete?does it need to be revieweddoes it automatically create +/- adjustments if it does create an adjustmen...

RandiThompson by • ServiceTitan Certified Administrator
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Resolved! Inventory Tracking - Refrigerant

How are folks around here tracking inventory via Service Titan for Refrigerant?I figure tracking it by the lb and purchasing accordingly makes sense, but our techs will bill it by a flat rate in a quantity of 1, 2, 3, etc. So if they charge 1.4 lbs, ...

Please vote!!

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4917If you re-assign a technician from the dispatch board it does not ask you if you would like to update the inventory location, but if you re-assign from the job screen it does. The fix wou...

chelsea_6 by • ServiceTitan Certified Administrator
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Cycle Count Labels and Organization

I'm setting up a warehouse wide cycle count, which in and of itself is incredibly tedious. The full cycle count feature is too cumbersome so I end up having to create individual counts for each section. The biggest downside of this is that you can't ...

Resolved! Requisition

Hi Everyonewe are new to ST. nine months in now. I see that we dont have the requisitions available in our inventory. is there a permissions that needs turned on or is this a ST agent that needs to turn on for us?

Dougjj by • New Contributor II
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Changing Dates in Inventory Data Entry

We are only able to use the date of data entry on a lot of related inventory items. In a lot of cases it may be a day or two after the paperwork date, before they actually get entered into ServiceTitan. It would help if we could change the date in ev...

Negative On Hand Quantity on Service Truck

We closed a service truck. We transferred the remaining physical inventory back into the Main Warehouse. But the truck inventory in ST showed a number of items with negative on-hand quantities, which cannot be transferred back. What is the best way t...

rbachman by • New Contributor
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Inventory

For those using the inventory module, have you found a great training that helps the technicians understand how to add/subtract/change the materials used on a job so that their replenishment reports are correct. Each "Service" has materials attached,...

lisa_yes by • ServiceTitan Certified Administrator
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