03-21-2024 10:22 AM
I am looking for some you tube videos on improving dispatching skills without someone trying to sell you something.
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03-22-2024 01:35 PM
Hey @lnorse5588 ! Does your dispatcher ONLY dispatch, or do they answer customer calls as well. What type of specific training are you looking for? Here are a couple of resources to get started:
Defining the Roles of a CSR and Dispatcher
7 Tips for Contractors to Dispatch for Profit (Blue Collar Nerd)
03-22-2024 01:35 PM
Hey @lnorse5588 ! Does your dispatcher ONLY dispatch, or do they answer customer calls as well. What type of specific training are you looking for? Here are a couple of resources to get started:
Defining the Roles of a CSR and Dispatcher
7 Tips for Contractors to Dispatch for Profit (Blue Collar Nerd)
03-22-2024 11:45 AM
@asnow do you have any recommendations?
03-22-2024 01:35 PM
Thanks for tagging me here!