regarding improving dispatching skills

[lnorse5588]

I am looking for some you tube videos on improving dispatching skills without someone trying to sell you something.

[asnow · Accepted solution]

Hey @lnorse5588 ! Does your dispatcher ONLY dispatch, or do they answer customer calls as well. What type of specific training are you looking for? Here are a couple of resources to get started: 

Defining the Roles of a CSR and Dispatcher

7 Tips for Contractors to Dispatch for Profit (Blue Collar Nerd)

[Melissa]

@asnow do you have any recommendations?

[asnow]

Thanks for tagging me here!