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BrittanyB
in The Hotline
05-16-2024
07:33 AM
2 Kudos
05-16-2024
07:33 AM
2 Kudos
Hello friends!
It's the third Thursday of the month - and you know what that means... Lunch and Learn! We meet the third Thursday of every month to bring you training and provide a space for you to...
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Training
04-30-2024
11:14 AM
1 Kudo
Greetings everyone, We've been utilizing Service Titan for just over two weeks now, so there's still plenty to familiarize ourselves with. We transitioned from Jobber. My company handles a substant...
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Dispatch labels
03-27-2024
10:16 AM
4 Kudos
Hello! My name is Kimberly and I have been working for Bowman's Plumbing, Heating and Air Conditioning for the past 4 months. I've been trying to gain more confidence when I answer phone calls but I ...
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CSR Labels
02-07-2024
07:18 AM
4 Kudos
Hello fellow CSRs and dispatchers! I have a question for everyone: When making outbound calls such as to try scheduling recurring services (ex: furnace maintenances) or to follow up on unsold estim...
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Need Advice
01-16-2024
12:00 PM
4 Kudos
Hello from Michigan! I just heard about the lunch and learns that you have. Is there somewhere I can find out when those meetings are and what the topic is? Thank you, Shannon C Mr. Handyma...
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Need Advice
01-30-2024
09:24 AM
2 Kudos
Hi CSRs and Dispatchers,
We have fun new design for job trays on the dispatch board that we would love some feedback on. If you have 10 minutes to walk through it, test it out, we'd love to hear fr...
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Need Advice
01-03-2024
07:52 AM
2 Kudos
Hey everyone - Was wondering if anyone had a good scorecard for grading they use when listening to calls in review. Would love to have something standardized I work from and also am looking to...
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Training
01-02-2024
07:51 AM
3 Kudos
Happy New Year everyone! Hope everyone had a great, restful weekend celebrating the new year.
Tell us, what are some of your 2024 goals? 🎉
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Win of the Week
12-20-2023
08:44 AM
Hello everyone! Hope your holiday seasons are all going well, ours here at Lowry Doors are SO BUSY! Its been a great thing, we have wonderful customers and a great community! I have a Service Titan q...
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CSR Labels
