3rd party who checks your phone numbers and phone lines

ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Does anyone use a 3rd party vendor to check their phone lines on a weekly/monthly basis?  We are looking for a company that can check them for us.  I would like to get data on all 250 phone numbers of ours like:

Does it connect

Time to connect

Time to answer

How many rings to connect

Check for dropped calls



ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @sjaeger

I have forwarded the details you provided to our team of technical specialists to figure out if ST is integrated with such an integration, and your case is currently under review. The specialist will get in touch with you soon for further help.