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edit and draw on pictures within Service Titan Office side

When the field people take photos of a job it would be nice if we could edit them by drawing and writing comments from the office side to help coach the techs,while they are still working on the job. there is a company called company cam that has thi...

Jjs17 by New Contributor
  • 459 Views
  • 1 replies
  • 1 kudos

Canadian users - network with us! 🦫 🫎 🍁

Are you a Canadian ST user? If so, we want to see you in our Canadian User Group! Please head over to join us there! We would love to meet you and have you join in our conversations and discussions! The more, the merrier!

Green Illustration Hello December Poster.jpg
KhianaKlatt by Valued Contributor II
  • 313 Views
  • 0 replies
  • 0 kudos

Issue with exporting payments/inv to QBO with multiple BU

Has anyone recently had issues with exporting multiple BU to QBO within the same batch?For the longest time, this had been working perfectly for me. Recently I started getting errors such as "unable to export business unit." The error is not even sho...

Vote for the Old version of Service Titan

We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...

angie123 by New Contributor
  • 860 Views
  • 2 replies
  • 5 kudos

"Recent Update"

Please tell me our company is not the only one that absolutely LOATHES the updated version of Service Titan. I have used this platform for about 8 years, and genuinely knew it like the back of my hand, which made it possible to do my job as well as I...

BKripp19 by Contributor
  • 2213 Views
  • 17 replies
  • 1 kudos

Sending invoice reminders

Is there a way to send invoice reminders without having Marketing Pro? We want to send reminders for unpaid invoices, and I called ST and they said we must have marketing pro to do this. Does anyone have a way to do this without marketing pro?

3rd party who checks your phone numbers and phone lines

Does anyone use a 3rd party vendor to check their phone lines on a weekly/monthly basis? We are looking for a company that can check them for us. I would like to get data on all 250 phone numbers of ours like:Does it connectTime to connectTime to ans...

sjaeger by ServiceTitan Certified Administrator
  • 534 Views
  • 1 replies
  • 0 kudos

Equipment details on invoices are not saving

Starting yesterday, we haven't been able to save serial numbers of equipment or the install/warranty dates. After entering this information and saving, if we reopen the equipment details all the information didn't actually save. This has also led to ...

jaredtil by ServiceTitan Certified Administrator
  • 791 Views
  • 1 replies
  • 0 kudos