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REMINDER: Register for Customer Town Hall on August 13

Join Ara, Vahe, and other Titans for the Summer 2024 Town Hall as they unveil the latest improvements to customer service and product updates aimed at delivering a world-class customer experience. Gain an exclusive sneak peek into what’s in store for...

mel-deyto
by ServiceTitan Certified Administrator
  • 390 Views
  • 1 replies
  • 1 kudos

Financing

Happy Friday from Florida!What are some of the best ways you've found to have your financing options/ling reach your customers before arriving?

allisonc by New Contributor II
  • 261 Views
  • 0 replies
  • 0 kudos

Auto maintenance scheduling

Is there any way to set up an automatic scheduling for maintenance on a reoccurring schedule? We are doing a monthly inspection on our fleet. Is there a way to do this without having to book a job for each truck to have them access the form???

edit and draw on pictures within Service Titan Office side

When the field people take photos of a job it would be nice if we could edit them by drawing and writing comments from the office side to help coach the techs,while they are still working on the job. there is a company called company cam that has thi...

Jjs17 by New Contributor
  • 701 Views
  • 1 replies
  • 1 kudos

Vote for the Old version of Service Titan

We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...

angie123 by New Contributor
  • 1160 Views
  • 2 replies
  • 5 kudos

"Recent Update"

Please tell me our company is not the only one that absolutely LOATHES the updated version of Service Titan. I have used this platform for about 8 years, and genuinely knew it like the back of my hand, which made it possible to do my job as well as I...

BKripp19 by Contributor
  • 3202 Views
  • 17 replies
  • 1 kudos

3rd party who checks your phone numbers and phone lines

Does anyone use a 3rd party vendor to check their phone lines on a weekly/monthly basis? We are looking for a company that can check them for us. I would like to get data on all 250 phone numbers of ours like:Does it connectTime to connectTime to ans...

sjaeger by ServiceTitan Certified Administrator
  • 754 Views
  • 1 replies
  • 0 kudos

Questionnaire

I was wondering if there is a way to send a questionnaire to a customer through service titan?Mainly I'm thinking this would be used for Sales. Basically it would be a questionnaire for the customer before we go out to the call so we have an understa...

jsugamele by New Contributor
  • 571 Views
  • 1 replies
  • 0 kudos

MERRY CHRISTMAS!! 🎅🎄❄🤶

I wanted to drop in and whish everyone a very Merry Christmas and a Happy New Year!! I'm burning the last of my PTO and will hopefully not be logging in and working from 12/21-12/28 lol See y'all next year!

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RandiThompson by ServiceTitan Certified Administrator
  • 1721 Views
  • 5 replies
  • 4 kudos