Posts

Upgrading Membership Invoice Tasks

We have the option for a customer to upgrade membership A to membership B at any point in time during the membership A contract term. We are trying to create an "upgrade membership" task that technicians can add to the invoice that reflects the price...

Alyssa by New Contributor III
  • 1862 Views
  • 3 replies
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Updating Pricing on Recurring Services

We have thousands of materials and/or services on recurring services that we have to manually update if we change the price. The cost of time doing this is outrageous for us, as well it does leave room for error doing this manually. I would think the...

NicoleMZ by New Contributor II
  • 1201 Views
  • 1 replies
  • 1 kudos

Dynamic Pricing - Member savings

So we just were made aware from a member customer that our member savings do no show on their invoice when using dynamic pricing. It does with the conventional static pricing. This is a pretty big issue because as you know if they don't see it, the d...

tucker2 by New Contributor II
  • 1977 Views
  • 4 replies
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Memberships

Just wondering if there is a plumbing company out there using memberships ? Looking to pick your brain to see if this is something we want to start doing.

lnorse5588 by New Contributor III
  • 1730 Views
  • 3 replies
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Can Tech A see forms completed by Tech B?

Our Technicians complete a (ST Forms) inspection form during each recurring service cleaning. Many times it is not the same technician performing the next recurring service. It is valuable for technicians to review past forms prior to performing the ...

ckellytac by ServiceTitan Certified Administrator
  • 1282 Views
  • 1 replies
  • 0 kudos

Membership Changeover - Monthly Members

Hello,We are no longer offering some of our plans and have rolled out new plans. I am trying to figure out a way to make a seamless transition for our customers instead of cancelling their membership, cutting them a check and having them pay for the ...

johnsond by New Contributor III
  • 3760 Views
  • 8 replies
  • 0 kudos