Hi folks! The XD team has been working on some new designs for finding and processing customer information. We would very much appreciate it if you could take these two tests or only one if yo...
Hey Canadian ST users! Recently, a Facebook group has been made for all Canadian users. I would love to see a ST group created for all Canadian users! Would anyone else be interested in this? ...
Hello! I am trying to clean up our customer records and learn how to properly use the amazing features ST has to offer. Can someone point me in the right direction on examples of properly entered cus...
I have just recently switch the company's I work for. I had taken the Certified Administrator Program and passed. The company I work for now also uses Service Titan. I wanted to see how I can transfe...
Hey everyone! Currently, our office space is very rarely seen by customers and is only seen by staff. We have a few desks set up for office work; a table with hard plastic chairs for staff meetings,...
I tried looking for a solution and can't seem to find one.. We message in Service Titan to our customers and it creates a bunch of different threads for each phone number. Is there a way to ...
My technicians are telling me that the forms section on mobile is very congested as I have a lot of safety paperwork in there for them for when needed. Once they use and complete the forms, I am able...
I used to be able to search for a customer and before clicking into their account, I could see if they had a balance. I can't see that with the new version. It's easier when confirming/collecting mon...
I am suggesting that the "Equipment" information for a customers location be minorly updated. I use the equipment information both the model and serial numbers to do registration and apply for rebate...