The ServiceTitan Community has been live for two months now (time flies when you’re having fun 😊) and we hope you’re taking advantage of all the resources the Community has to offer.
In light of this, the ServiceTitan Community team will be posting a monthly blog to share any tips that will help optimize your Community experience and showcase all of the latest Community feature updates as we continue to make this experience even better! In this same space, we also want to give a shout out to our ✨Top Contributors✨ who continue to make the Community a vibrant place.
Tips & Tricks
- We’ve had a few reports that the Ideas page has not been working properly. Helpful tip: Please use Chrome to access Ideas. If you have any questions or concerns, please report them to community@servicetitan.com or comment on this blog below!
- "I have 2 accounts, what do I do?" See Emily Dunn’s blog on best practices, specifically for multi-account users. If you have any issues with logins, please email: community@servicetitan.com
- Did you know you can adjust your Community notification settings (as in the frequency and type of notifications you get)? Here is a screenshot of where to navigate so you can customize those settings:
New Features
- TitanAdvisor points are now available for visiting the ServiceTitan Community. The Community is where you can get the latest on ServiceTitan, ask questions, get answers, and share your knowledge with fellow ServiceTitan users. Points for Community visits will be attributed based on visits over the last 30 days. For more about points, see TitanAdvisor scoring and stages.
- Groups are live! Check out this blog to learn more about the purpose of Groups. We will be creating many more this year, so keep an eye on the Groups page to see if any pop up that you are interested in joining.
- You can now add signatures to your posts in Community! This is a great place to add your name, job title, etc. As a reminder, this is a public Community (so for your own safety) please do not include any personal information such as: phone numbers, emails account numbers, etc. If you are comfortable with that information being out in the world, please do so at your own personal discretion.
Highlights
Each month, we plan to give some shout outs to our top members and highlight fresh content from around the Community.
- Top members
- Top content and conversations
- 5 Reasons Why Job Descriptions Are Important from @wpowers11
- ST-60 Feature Release from @cerivas
- Transitioning to Payment Collections & Legacy Payments Sunset from @Monica-Barndt
- Getting Started in the ServiceTitan Community from @e_dunn
- Auto Update PriceBook Material Costs Based On Vendor Bills from @BCN
Feel free to comment down below any suggestions you would like to see in the Community- or better yet, post a comment on the Community Feedback forum. See you next month!
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