Before the latest update to ST, you could click on the blue dot/line indicating that the technician has arrived on site, and it would automatically open up the job page. Now once it is clicked, it brings up a job summary on the right side of the scre...
We have recently started looking at the job costing and I need advice. For your labor burden, I know the standard items to add but should we include vehicle expenses, truck payments, uniforms and IPads? These are all items that are directly related t...
It has been great using the enhance with ti option on the office side for invoice summary. In the event that the office staff is on the other line or unavailable to the technician while they are completing job summary is there a way for the technicia...
How can I run a report that shows all open jobs, sorted by project manager?We are still getting our project managers to create Projects for new Jobs. I want to know what each PM's workload is before I meet with them individually. Thank you in advance...
Hi Everyone,We are looking for an effective & efficient way to have a location-specific note placed on a location record that will automatically populate in the job summary. Case use - we have a large HOA community we do a lot of work in that has ver...
In our industry (Irrigation) alot of our appointments are repetitive maintenance. Custom Fields have the potential to be very useful. however. when booking a job, data entered into the custom fields currently DOES NOT SAVE for future jobs.So when we ...
We are working with a customer who will need all of the jobs performed at a specific location either printed or downloaded. Support stated that there currently is not a setting where this is possible, and that each job would need to be accessed in or...
Is there a way to show the technician's license number on the invoice? We do not have the customers sign the acknowledgment or authorization paragraphs, so we cannot include them in that portion of our invoicing setup. I appreciate any help you can p...
I apologize if this has already been discussed but I've noticed it for a while and couldn't find a post related to it. Has anyone else ever noticed the Hours showing on the Timesheets section of the Job page does not take into account any lunches or ...
This is admittedly a minor issue, but I want to post this in hopes that someone at ST will see this and make the change. When I'm updating a job summary and want to save it by selecting the green check mark, I would like to be able to press tab and h...
