Why is QuickBooks unable to send email invoices after the latest update?

caitlinfarley12
New Contributor

I'm encountering unable to send email invoices and need assistance resolving it. Can you help me understand what causes this error and how to fix it?

1 ACCEPTED SOLUTION

kehopec109
New Contributor

Hello,  caitlinfarley12 

Don't worry about the inability to send email invoices can stem from several issues such as incorrect email settings, server problems, or issues with your email client or service provider. To resolve this, first, check your email settings for accuracy, ensuring the SMTP server, port, and authentication details are correct. Verify your internet connection and check if there are any server outages. Additionally, review your email service provider's documentation or contact their support team for specific troubleshooting steps. By systematically checking these factors, you can pinpoint the cause and proceed with the necessary fixes to resume sending email invoices effectively.imgpsh_fullsize_anim.png

 

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kehopec109
New Contributor

Hello,  caitlinfarley12 

Don't worry about the inability to send email invoices can stem from several issues such as incorrect email settings, server problems, or issues with your email client or service provider. To resolve this, first, check your email settings for accuracy, ensuring the SMTP server, port, and authentication details are correct. Verify your internet connection and check if there are any server outages. Additionally, review your email service provider's documentation or contact their support team for specific troubleshooting steps. By systematically checking these factors, you can pinpoint the cause and proceed with the necessary fixes to resume sending email invoices effectively.imgpsh_fullsize_anim.png