Posts

Web Connector Update Issue

I randomly get a pop up that tells me there is an update for the Web Connector for Quickbooks Desktop. I click "yes" to install it and it seems to update and restart the connector and then the pop up just randomly comes back again. I don't think it's...

seemore by New Contributor III
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Resolved! Arrival Windows

Hello,Does anyone know why our arrival window for our jobs is set for the right time on our computers and tablets and the dispatch notification chat that is sent to our customers is always an hour later. For instance, a job arrival window is set on o...

QuickBooks Alternatives

We are considering moving away from QuickBooks and I'm looking for alternatives. What do other companies with 70k+ customers use? Do you like it? Any issues? TIA!

Nancy by New Contributor III
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Resolved! Quickbooks Desktop 2020 support going away

We currently use QB 2020 desktop and we're quite happy with it. We don't use it for payroll, invoicing, or inventory etc. I do however download banking transactions monthly for reconciliations and it seems I won't be able to do that anymore unless I ...

Moving to a Brand New QB Desktop File - Any Advice?

We've spent months troubleshooting various issues in our QB Desktop file & their support has finally told us we have to create a new company file. Has anyone else been through this process and have any advice? It's definitely daunting.I am thinking t...

Web Connect: How are you exporting invoices to QB

We are a plumbing/HVAC company fairly new to ST. We perform work for contractors as well as homeowners. Our contractors and some customers have multiple job locations. I'm wondering, How do other companies have ST Web Connect set up to export invoice...

CMSDave by ServiceTitan Certified Administrator
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Revenue Recognition

This is an idea for interfaces, which falls closest to Accounting. We use QB for our financials and we have struggled to reconcile QB to ST every month in terms of Revenue. Part of the issue is we have jobs that are multi day jobs and ST recognizes t...

alemke by New Contributor II
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Resolved! QuickBooks Connector

Can ServiceTitan integrate with multiple QuickBooks accounts? The company I work for is purchasing another business. We want to have two separate QuickBooks accounts to keep the financials separated, but use our one ServiceTitan account for both comp...

rmarchman by New Contributor III
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Customer data export

I would like to have the ability to export new Customer and location data to QBD prior to a job/invoice batch export. Anyone else?

tlee5200 by New Contributor II
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Resolved! Quickbook Desktop going away

It my understanding that QB desktop will be going away and everything will transition to QB online. We are currently a QB Enterprise with advanced inventory user so we can do inventory in ST and that is what we were told we needed when onboarding. Do...

tyl9162 by New Contributor II
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  • 6 replies
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