Posts

Adding PO to Invoiv

Please tell me why every time I add a purchase order to an invoice it is adding more taxes? And how can I get it to not do that.

mbroadwa by New Contributor
  • 1237 Views
  • 1 replies
  • 0 kudos

Resolved! Warranty claim process

Hey @sammousa, I completely agree with the point you made in the ideas section relating to a lack of a workflow to handle warranty transactions. If you go to the ideas section and lookup idea "COMMUNITY-I-570", there is a suggested way to handle warr...

michael21 by Contributor III
  • 4108 Views
  • 7 replies
  • 0 kudos

Purchase Orders

Due to the changes on the recent update, we can no longer edit a purchase order if the job has been exported. How do we make changes now?? I need to be able to edit a purchase order, and export it to quickbooks. Our jobs sometimes close before we rec...

Karen_Wil by New Contributor II
  • 3410 Views
  • 5 replies
  • 1 kudos

Resolved! non managed tech and truck

Why does a non managed tech have to have a truck attached to his profile for Inventory when I have inventory turned off on our account?Hes a helper. He doesnt have his own truck and they float between leads to whoever needs a 2 man crew.

Dnadave by New Contributor
  • 1279 Views
  • 1 replies
  • 0 kudos

Resolved! Serialized Returns

Hey team,My company is running into an issue with serialized equipment that I'm not sure how to solve, and I'm wondering if anyone has some experience with this.The problem is happening when returning serialized equipment from the customer, either be...

Kevin_JPS by New Contributor II
  • 3313 Views
  • 4 replies
  • 0 kudos

Duplicating materials and equipment when creating a PO

I tried looking through the 925 or so discussions on PO's for a solution with no luck.For many of our services we have material connections which automatically adds the materials used to the invoice for job costing.We sell equipment which then also a...

JerryCobb by ServiceTitan Certified Administrator
  • 4366 Views
  • 9 replies
  • 0 kudos

Resolved! Inventory Price Update Feild

Is there a field in the pricebook where you can put in the date for the most recent price update? Most of our prices need to be updated weekly, so we are looking to mark somewhere the date of the last price update so we know to check on the current p...

Emshultz by New Contributor II
  • 2877 Views
  • 3 replies
  • 0 kudos

Counter Sale / Inventory Workflow

Anyone have a great workflow for Counter Sales (ex. walk in customer purchases filter), using a Counter Sale Invoice instead of creating a job, then adding Service Task Code with Linked Material and able to properly see Inventory adjustment?

DaylaPCG by ServiceTitan Certified Provider
  • 4297 Views
  • 7 replies
  • 0 kudos