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Automatic invoice emailing - send estimates and pictures too

We just turned on the feature of automatically emailing invoices. However this feature does not automatically send any estimates built or pictures that are attached to the job. So our techs need to send another email anyway if there are estimates or ...

ALockington by ServiceTitan Certified Administrator
  • 1624 Views
  • 1 replies
  • 8 kudos

Tags on Projects

I think adding the option to put a tag to a project, and not having to go and tie it to individual appointments on a project.

TarynW by New Contributor II
  • 2057 Views
  • 1 replies
  • 8 kudos

Better location navigation under parent profiles COMMUNITY-I-1920

COMMUNITY-I-1920Vote up this idea. We manage large properties in ST and want to be able to view all the locations under a company at one time. We want to be able to click per say on the "locations" title and it opens up another page showing each loca...

Selkins by New Contributor
  • 1642 Views
  • 0 replies
  • 2 kudos

Resolved! American Home Shield/Dispatch Me

We have just integrated Dispatch Me into our Service Titan application and will be ready to receive new bookings from American Home Shield by next week. I have chosen the "Booking" work flow through Dispatch Me and created a BU called "Home Warranty"...

Projects/Estimates/Appointments

Hello Community,We are wondering what the best practice is for when to create an apt. vs a new job. Also, when an estimate is approved and has different phases of the job. Is there a way that we can create a Project up front and pull line items from ...

inf8380 by New Contributor II
  • 3573 Views
  • 5 replies
  • 1 kudos

Pause feature on jobs

So i learned today that there is a limit of 5 paused jobs on the techs schedule. My guys use the paused jobs as a reminder that they are waiting on things for those jobs. They were wondering if there was a way that they could be allowed to see all of...

transfor by New Contributor
  • 5047 Views
  • 8 replies
  • 1 kudos

pre-paid Service agreements & material tracking

We have customers that pre-pay for " 8 visits /year, and it includes 15 bags of salt per year" how can TECHS / schedulers keep track of the salt that has been 'left' thru the year ? ie- visit 1 - 3 bags leftvisit 2 - 2 bags leftso when tech goes for ...

collinst by New Contributor II
  • 3087 Views
  • 5 replies
  • 0 kudos

Parts Ordered

Currently we manually add a "parts ordered" or "parts here" tag to the job that the purchase order is connected to, we also get a scheduled report every morning with jobs with those two tags on. Then dispatch can see what jobs we are ready to return ...

user_4411 by New Contributor II
  • 1942 Views
  • 2 replies
  • 0 kudos