Reporting

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Reports and Templates

Hello S.T. peeps, I have an issue. I have 4 CSR's, 2 of them when they click on the "Reports" heading have drop down menu's "Categories" and "Templates", and 2 don't. I have not been able to figure out which permission is not activated as one who doe...

mramalho by New Contributor
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  • 1 replies
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Error in Report after ST update

After the update, we found that our Opportunity and Estimate Follow Up has a broken link for the Estimate ID. Clicking on the Estimate ID results in an "Action Cancelled:: Error" message and a black screen.We have a work around, as the Opportunity ID...

pblwayne by New Contributor III
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Report showing all estimates that have been invoiced

Hey everyone! I am looking for a report that shows estimates that have been completed and invoiced. I have a couple custom reports created from the "Jobs" template, but I am not sure if these are really accurate. Right now I have the jobs report temp...

NBeebe18 by New Contributor II
  • 1890 Views
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Resolved! Report for refund or credits?

Does anyone know of a quick way to pull information on refunds or credits we have given during a certain time period? Thanks!

AmyHart by ServiceTitan Certified Administrator
  • 2539 Views
  • 2 replies
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Reporting on non-job events

If it exists someone please tell me where to find a report that will pull info off the non-job events. I know I can run a timesheet report but I need the info description and event name.... if y'all confirm this doesn't exist I'll add it as an idea!

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RandiThompson by ServiceTitan Certified Administrator
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  • 3 replies
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BDR 8 for10 Report

Has anyone here used this? Can you tell me about your experience and how it has been beneficial?

uohara by New Contributor II
  • 2020 Views
  • 1 replies
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Categories or Sub-Categories for Materials

Has ServiceTitan thought about implementing categories and or sub-categories for materials? Ex: copper fittings, pvc fittings, capacitors, etc. There are categories for equipment. It helps on reporting. It would definitely help on reporting for mater...

JJPOND by New Contributor II
  • 1731 Views
  • 0 replies
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Tech/reprimand form/ counseling statement

Wanted to know when ST will have a write-up form or a way to upload a form to attach to the Technician's profile when they are reprimanded to keep track of them in the system.

yoshi144 by New Contributor
  • 1566 Views
  • 1 replies
  • 2 kudos