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Customer Credit Report

I would like be able to see a report that has all current customers that have a credit on their account. The current report "Credit Available" does not show this. I worked with Service titian Tech support to create a new report that shows this and it...

Resolved! Cost vs. Sale price

Does anyone know of a report to show what you purchased items/ equipment at (cost) vs. what your markup is on the item (sold to Client) and how many of the items/ equipment was sold?

bruggier by New Contributor III
  • 3094 Views
  • 3 replies
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Electrical Close Rate Average

Hi,Looking to see what other companies close rates are but specifically in the electrical service side of things. Any information helps, thank you in advance!

Ashten_1 by New Contributor
  • 1430 Views
  • 0 replies
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Report for Notifications

Trying to set up a report to determine what customers notifications are turned off? We have a tag for the one's we want turned off so I can easily find them, but some customers notifications get turned off when having to redispatch or something of th...

samantha14 by New Contributor II
  • 2831 Views
  • 4 replies
  • 0 kudos

Resolved! Revenue Goals on Dashboard

So the owner of our company assigns us revenue goals for each month. I was wondering if there was a way to capture this on service titan so our technicians can see how we are doing getting to that goal. I'm sure it is a custom field but was not sure ...

user_f54 by New Contributor II
  • 3465 Views
  • 4 replies
  • 0 kudos

Technician shift

When you create a shift, time off, on call or overnight for a technician or anyone the note you add at the bottom how to you generate a report to see the notes added?

bruggier by New Contributor III
  • 1510 Views
  • 1 replies
  • 0 kudos

Calls Requiring Parts Reporting

Hey Everyone! We're ALWAYS looking for ways to improve our process! While creating a report for another item, I noticed a reporting option 'Calls Requiring Parts' with an info description of "Shows 'Yes' if a job required any material; otherwise 'No'...

ashleyle1 by ServiceTitan Certified Administrator
  • 2859 Views
  • 3 replies
  • 0 kudos

Revenue Heat Map Duration Settings

Is there any way to change the time frame that the revenue heat map shows? Currently my heat map only shows the revenue tiers for the current day, and I would like to be able to change the time frame so I can view it my month, or year etc. Please let...

Job Comparison Report

Hello ServiceTitan Community!I am trying to configure a report for our irrigation business that will show customers that have had a startup service toward the beginning of the season and have a schedule shut down for the end of season to make sure we...

Resolved! Looking for information/assistance on setting up API

We would like to access our ST data using API. Unfortunately this is something we are not entirely familiar with. Is there anyone out there using API to pull data into a data repository, create reports, etc? I am stuck on the actual set up. Is this s...