Resolved! SMS Log
Need to be able to run a report or log on SMS's that were sent to technicians.
Reporting
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Posts
Reporting on Non-Job Events
Need to be able to see who added, removed, or updated non-job events.
Reports Not Updating Fields
I think the experience can be improved by making sure that the field texts are updated. For example, our company has a report that needs a dropdown field - The drop-down field is a list of names that we need to pull up in our reporting. When the name...
Add Attachments to Task Managements
Feature Request: Is it possible to have an option to add attachments to Task Managements. Besides the notes/comment section to update task managements, I think visuals would be very helpful for my team to gather information on the progress of each ta...
Report Formatting
Since Report 2.0 went live, I have not been able to resize the report to fit on one page like I have with "old reports". There is only one report I print out, that was "batch detail" report, for our non ST accountant to verify ST with QB. Can we plea...
Resolved! Invoices Not Sent
Hello I was wondering if there is a custom report I could generate that would allow me to see invoices that were not emailed to the customer. Thank you!
Resolved! Filtering job types for reporting
We have a number of non-job job types such as "phone call", "parts list", "vehicle maintenance", "inspection", "prep" etc. I want to pull job reports and filter these jobs out since they show as $0 jobs and will be included in the count.Someone sugge...
Resolved! Outbound calling
I would like to start a discussion on outbound calling with ST, majority of the posts relate to inbound but outbound is about 75% of what my department does. My department makes outbound calls for general maintenance on our products so some customers...
Dashboards
Is there a way to have CSR's only see the dashboards you give them access to? I have looked in setting under role permissions but it lumps all the dashboards together. I want them to be able to see the custom dashboard created for them not but the Mo...
Reports
when our techs sale an estimate into the job that they are on, the sold by box when you click the edit pencil by the job action button doesn't fill in, it only fills in when they sell an estimate onto another job, not the one they are on. is this a s...
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Unanswered Topics
| Subject | Author | Posted |
|---|---|---|
| 11-27-2024 10:50 AM | ||
| 10-28-2024 12:02 PM | ||
| 10-24-2024 09:01 AM | ||
| 10-16-2024 10:59 AM | ||
| 10-16-2024 08:10 AM |
