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My 2 cents

Hello. We had our CSM changed a few times and even if one person in the company will get an email on who new CSM is - the rest of the team wouldn't know.So my idea is to have CSM Name and contact always posted on the bottom of settings or help menu d...

Search result columns

It would be super helpful to be able to see at a glance whether a client has an active maintenance agreement when search results generate. For example, if your searching for a client with the name "Smith", the columns that come up are Name/Phone/Emai...

monicama by • New Contributor
  • 1551 Views
  • 3 replies
  • 0 kudos

Suggestion for a New Feature

Settings - Operations - Business Hours.Appointment time slot days being separated. Instead of having it clumped Monday-Friday, have each day separate. That way you are able to set specific hours for each day of the week when needed or show that you a...

Customer Notifications For Unassigned Jobs

I think it would be a great feature if you could toggle off customer notifications when jobs are unassigned. Unassigned jobs for us are usually when Schedule Engine has booked a job but we have not been able to get the customer on the phone to confir...

scullysp by • New Contributor
  • 2832 Views
  • 7 replies
  • 3 kudos

I love a good duplicate button. Go vote for my idea please!

COMMUNITY-I-1923I need to make a number of job types that are almost exactly the same but with a different name (so I can apply different commission rules in configurable payroll, but that's a separate idea). I really wish I could click DUPLICATE, ed...

JessicaSmith by • ServiceTitan Certified Administrator
  • 804 Views
  • 1 replies
  • 4 kudos

Dark Mode

I know I posted about this last year and a very kind person made a user made theme on google that is decent! But still would love to see ServiceTitan implement dark mode for the platform, would be life changing!

alexande6 by • New Contributor II
  • 1877 Views
  • 2 replies
  • 8 kudos

Bulk editing of permissions

Is there a way to bulk edit specific permissions? For example: I want to make sure that no one or everyone has a specific permission (such as deleting payments or editing pricebook categories for example). Rather than select a role or go person by pe...

jamied by • Contributor
  • 2501 Views
  • 3 replies
  • 2 kudos
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