Hello CSRs and Dispatchers!
One of my favorite days of the month is when we get to meet together LIVE and learn together. This week I'll be attending the ServiceTitan Marketing Summit in Salt Lake, and so we are moving our Lunch and Learn to NEXT week, July 27th, 11:30am PT / 2:30pm EST!
The topic of our Lunch and Learn is... "The Power of Gratitude" and how gratitude on calls can help you connect to customers, increase your booking rate, and de-escalate calls.
As always, if you have a call you'd like me to review and coach while on our call, please send it to me before the call at asnow@servicetitan.com. Happy to keep your call confidential! 🎧
If you are new to our group and would like to join our monthly calls, please register here!
See you next week!
