Posts

Office Non-Job Events - How do I hide them?

Hello,I created timesheet codes for employees in the office that are to be used for backend purposes to track unpaid time off. The intention for creating these wasn't to implement the office staff to punch in and out of. After creating them, I notice...

mambrosi by New Contributor
  • 700 Views
  • 3 replies
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Another Idea to Vote For

I would like to see an audit trail for each employee's timesheets and payroll. I have accidentally edited the wrong timesheet for an employee and didn't have an easy way to fix it, so an audit trail would have been great to have.Audit Trail for Times...

Miranda by ServiceTitan Certified Administrator
  • 778 Views
  • 3 replies
  • 4 kudos

Help on a posted batch not showing performance pay

We have posted a batch but the performance pay is not showing on the invoices in that batch for any of our techs with configurable payroll. We haven't done anything different from previous weeks. I sent in a case to support, but thought maybe someone...

MirandaMel by ServiceTitan Certified Administrator
  • 872 Views
  • 4 replies
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Resolved! Performance Pay Not Showing In Reporting

When I look at the payroll approval dashboard it is showing the performance pay on the technicians. When I run the Master Pay File, Run Payroll Report, or Master Pay File by Pay Period then the reports are blank and don't show any of the details. Has...

jbbrewst by New Contributor II
  • 1155 Views
  • 3 replies
  • 1 kudos

Editing Re-occuring Non-Job Events

We have a team meeting every Tuesday morning and it is on the dispatch board for everyone as a non job event. Every now and then, we have to have team meeting on a different day and I have to go in and edit that event. Is there a way to edit it for a...

Miranda by ServiceTitan Certified Administrator
  • 1771 Views
  • 12 replies
  • 1 kudos

Signed Timesheets - printing in bulk

It would be a good idea if we were able to print all the approved, signed timesheets in bulk instead of one by one. In my case I have to scan them to corporate and it would save a great deal of time to print all employees at once. Can we make this ha...

ksmith by New Contributor
  • 572 Views
  • 2 replies
  • 0 kudos

Non job event timesheet code

I have a case started with support but figured I would see here if anyone knew what I might be doing wrong.I have non job event timesheet codes set up to pay techs a custom hourly rate for things such as meetings, etc... But the calculation isn't wor...

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MirandaMel by ServiceTitan Certified Administrator
  • 858 Views
  • 7 replies
  • 1 kudos

Performance Based Pay-Multi Trades

My company wants to implement a performance based pay (PBP) process using ST configurable payroll. I want to develop an industry leading PBP methodology that transends each specific trade. I am looking for help on the industry best practices for how ...

MVPchuck by New Contributor
  • 509 Views
  • 2 replies
  • 0 kudos