on-call pay

We are fairly new to Service Titan and are trying to allocate on-call pay to OT hours in timesheets. This sometimes occurs BEFORE they reach the threshold of 40 hours. Currently these hours are being included in regular hours, and the workaround is p...

Drive Home on Job Costing

Since we have such a large service area, we have been using a timesheet code with automatic commute deduction to pay our technicians for their drive home. This works for their paycheck, but the job costing reports are a mess. We really need that time...

Kylan by New Contributor
  • 2 replies
  • 2 kudos

Time Off

Is there a way for the techs to see their time off on the mobile side without using a non job event ?

lauren12 by New Contributor II
  • 1 replies
  • 1 kudos

Office Timesheets

What does everyone do for Vacation days and Sick days on office timesheets? I found a workaround for it but it is hugely inconvenient and cumbersome.

MirandaMel by ServiceTitan Certified Administrator
  • 2 replies
  • 1 kudos

Plumbing SPIFFs

Would anyone be willing to share their plumbing SPIFF program? We just launched a plumbing division and are curious to see how other companies do this.

rmarchman by New Contributor III
  • 1 replies
  • 0 kudos

Drive Time

Is there a way to turn off drive time? We have commission techs that are not paid for drive time but on every job it adds their drive time to the job costing. We need to remove it for those techs. Is there a way to do so?

ladams76 by New Contributor III
  • 7 replies
  • 0 kudos