ServiceTitan Community

How is everyone handling getting signed timecards from their technicians? Also, we run different work week schedules that ST doesn't have as options yet, so the reports I print "managed technician timesheet" don't accurately break up REG and OT

My question- is there any way of tracking who is altering the job time sheet and or non job time sheet- is there an audit history ?

I am aware of two ways to add hours to a techs payroll, one- through the non-job time sheet, the other through the actions button on the job itself. The job time sheet can be altered both by adding or deleting time. My question- is there any way of t...

Why did the Tech Timesheet for Jobs change?!?

The update with the new pop up box is very frustrating. The 10 minute increments is too much and you have scroll through all of them to get to PM. You can type in the time, but if you don't type it just right before you click update - it will give an...

Paid idle time settings

According to ST "How idle time works with technician clock in / clock out" article:"If the technician is not clocked out at the end of the day, paid hours will end when the last job or paid non-job appointment is completed." I have found on multiple ...