Join Ara, Vahe, and other Titans for the Summer 2024 Town Hall as they unveil the latest improvements to customer service and product updates aimed at delivering a world-class customer experience. Gain an exclusive sneak peek into what’s in store for...
Has anyone else noticed that they are being charged for TWO CONTRACTS after they have upgraded services? Right now we just looked at our ST account and our bank account and they have been charging us for our old and new contract simultaneously since ...
Anyone using a Pro Product and feel like you're not using it to the fullest? I'm officially inviting you to come to my home state of Utah to the "Powering Up with Pro" Toolbox Live Event in Salt Lake City, on July 17-18! If you use any pro products, ...
How do you best handle upset customers who are very upset because the clients don't deal with them appropriately? For example, keep canceling appointments, never call back, and fix things only to have them break again in a couple of days.
Are you a Canadian ST user? If so, we want to see you in our Canadian User Group! Please head over to join us there! We would love to meet you and have you join in our conversations and discussions! The more, the merrier!
We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...
Please tell me our company is not the only one that absolutely LOATHES the updated version of Service Titan. I have used this platform for about 8 years, and genuinely knew it like the back of my hand, which made it possible to do my job as well as I...
I wanted to drop in and whish everyone a very Merry Christmas and a Happy New Year!! I'm burning the last of my PTO and will hopefully not be logging in and working from 12/21-12/28 lol See y'all next year!
Attention: Call Centers! You've been asking for more in-depth training, networking, and best practices... and now we have event just for you!Join us in Chicago on November 15th and 16th to connect with some of the most successful call centers, coache...
We were wanting to change the content of surveys to have the option of responding to a google survey instead. The reason being that we can’t export our reviews in Titan and we get a decent amount of feedback from clients but the public doesn’t see it...
