Is anyone else running into an issue when trying to add "holiday pay" to the timesheets? It's adding the "holiday hours" into the regular hours worked and trying to pay out overtime.
When I look at the payroll approval dashboard it is showing the performance pay on the technicians. When I run the Master Pay File, Run Payroll Report, or Master Pay File by Pay Period then th...
Hi Everyone! My name is Clayton, and I'm a senior payroll implementation specialist here at ServiceTitan. I primarily focus on setting up Configurable Payroll with customers who are looking to...
We pay our techs $125.00 per piece for a Tech Generated Lead. For example, if a tech flips a lead and a salesman sells a heater only. They get $125.00. If the salesman goes out and sells a full syste...
So I was trying to find out why my burden was not showing up on service tickets. If I have read right, I need payroll active? We are processing payroll now through QB and I don't want to switch. How ...
We are working towards doing payroll using ServiceTitan however I am running into a problem not being able to figure out how to put things like our on-call spiffs in there. Right now we have an excel...
I couldn't find anything similar to this so starting a new thread. We pretty much have our set performance-pay ready to go we just have one thing we don't know how to configure. We are trying to pa...
We are working towards setting up configurable payroll for TGL's set. The thing I am having trouble figuring out is what counts as a TGL...we often don't book the call immediately as we have le...