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Manual Timesheet Adjustments Reverting after Change

On all of our jobs we charge for return drive time. We have the guys in the field track that time, then we make a manual adjustment to the job timesheet to include their return drive time. Everything is saved and set, it looks good. But occasionally ...

chris-zeww by • New Contributor III
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  • 0 replies
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New Estimates Screen

When building an estimate (office side) in the new estimates screen, you now have job costing on the right side of the screen. When entering tasks with labor associated, the labor cost is not being applied to the costing, therefore the margin is not ...

jason_sp by • New Contributor II
  • 3492 Views
  • 6 replies
  • 1 kudos

Resolved! open jobs by customer report

has anyone requested or know where i can find an open jobs by customer report? I have several customers that have multiple locations ( like 20 to 50 ) and i would like a daily report that i can send to them with job status to keep them informed and e...

billwebb by • New Contributor
  • 3751 Views
  • 5 replies
  • 1 kudos

Resolved! Non-Job appointments

Is there a way to add non-job appointments to the projects page such as scheduled inspections without booking it as a job with a managed tech?

pawelbankowski by • ServiceTitan Certified Administrator
  • 2602 Views
  • 4 replies
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Permit and Inspection section

Suggestion: We are looking to see if we can add a section to a job. We would like to add permit numbers and inspection results plus dates for jobs completed. We would, of course, have to have the option to add more than one due to the many different ...

Nadine by • New Contributor
  • 1668 Views
  • 1 replies
  • 1 kudos

backdating a completion date.

We are reconciling some jobs from the switch over, is there a way to create a job, assign a tech and complete the job (without it using today's date as the completed on date) I would like to have the completed on date for the jobs on the day reflecti...

Resolved! Labor Burden Calc Question

Hello! We are calculating an expensive labor burden rate +$100 so we don't think we calculating it correctly. We followed the Service Titan Knowledge Base article on how to calculate it. What is everyone's else burden rate looking like?What costs did...

bhpjessi1 by • New Contributor II
  • 4259 Views
  • 3 replies
  • 0 kudos

Resolved! Attaching equipment to tasks

Perhaps when reviewing services in the price book, there's a check box for "equipment service", and then when someone adds that task/service to the invoice or estimate, it will pull up the list of equipment to choose for which that task is performed....

ridstein by • ServiceTitan Certified Administrator
  • 1593 Views
  • 1 replies
  • 0 kudos

Cancellation Report

I was working with a live chat agent to find an easy way to view all cancelled and rescheduled appointments. Going through every day and every job to back track is tedious and time consuming. A report that shows all cancelled and/or rescheduled appoi...

majestar by • New Contributor
  • 1884 Views
  • 2 replies
  • 2 kudos
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