Posts

Resolved! Customer part has arrived email from Marketing Pro

I see a new email template we can send to customers within Marketing Pro notifying them their part has arrived. My question how do we pull an audience to do that? I don't think we have a workflow in process currently with jobs that is correct or accu...

cthompso1 by New Contributor
  • 698 Views
  • 1 replies
  • 1 kudos

Resolved! Customer Referral

Has any company done "friends and family" referral through ST? How do you set it up/track it? We've offered a referral discount before but it was all paper. It seems ST offers a email template to tell customers about referral benefits but I would lov...

sd02 by New Contributor
  • 1625 Views
  • 3 replies
  • 1 kudos

Resolved! Blocked emails - Email Status

I cant for the life of me find out what it means when an email shows up "blocked". If there was a list of all the email status' and what they mean that would be super great. This is the alert I get: The email status has been changed to 'Blocked'. Ema...

ryan_adv by New Contributor
  • 854 Views
  • 1 replies
  • 0 kudos

ToolBox Live Coming Your Way!

ToolBox Live Is A business-development workshop empowering the tradesToolbox Live is for owners, general managers, and operations leaders looking to maximize their investment in ServiceTitan. Two full days of expert speakers, breakout sessions, and 1...

SGhirard
by Contributor II
  • 1051 Views
  • 0 replies
  • 1 kudos

Resolved! MASS EMAIL

We do not have marketing pro.. we are an irrigation company I would like to send 2 emails a year to all residential customers , one time to open, one time to close.. is there a way to do this in ST without Marketing Pro ?

cbohn by New Contributor
  • 1274 Views
  • 2 replies
  • 1 kudos

Resolved! Podium Integrations

Good Morning!I have noted a dip in our reviews since using podium. looking at their reporting it looks like 98% of the review requests are being "Filtered" and about 2% say it was "processed" does that mean 98% of the requests we have sent are not ac...

NealMims by New Contributor
  • 1411 Views
  • 2 replies
  • 0 kudos

CLOSED: Feedback Needed: Marketing Pro Navigation

THIS TEST IS CLOSED. Thank you to those who participated!Hi folks! We’re running a new round of product research. Do you have about 10 minutes to complete this design test for MarketingPro Navigation?In this test, you will tell us where you would go ...

JulieB
by Contributor II
  • 2596 Views
  • 6 replies
  • 0 kudos

Call Tracking Numbers Problem

For the 3rd day in a row our call tracking numbers are not being directed to the number specified. We get a variety of messages from the number is not in service to driecting to a different business entirely. Support has done route blocking to solve ...

jgough by New Contributor
  • 1393 Views
  • 3 replies
  • 0 kudos

Better Direct Mail

Is there any plans in place to improve the direct mail campaigns? Would be great to have different size options. 4x6 might get lost in the mail. 6x11, full page or half page options would be great. As well as the ability to design both sides of the m...

Mprager by ServiceTitan Certified Administrator
  • 835 Views
  • 1 replies
  • 1 kudos