Posts

Resolved! Marketing - Share your Favorite Campaigns

As a new marketer that is has been connected to trades for 10 years now, but just now working on the marketing end of the trades I want to hear what your favorite campaign has been in your company thus far?! I have heard of BOGO deals, donations to c...

BayleeR by ServiceTitan Certified Administrator
  • 4122 Views
  • 11 replies
  • 5 kudos

Resolved! Earning reviews

Our HVAC company is located in Canada. Currently for reviews, our main focus is on gaining Google Reviews. However, I have observed that we do not have many reviews on Facebook. Do other companies find Facebook reviews helpful/important? Do many cust...

KhianaKlatt by Valued Contributor II
  • 2161 Views
  • 5 replies
  • 1 kudos

Resolved! Angi Leads

Hi everyone-If you are using the Angi Leads Integration (linked below), how are you recording the leads for follow up that are not booked as calls?Re: angi leads integration

charringtonPSB by ServiceTitan Certified Administrator
  • 1582 Views
  • 2 replies
  • 0 kudos

Telemarketing

It would be so great if Service Titan had a feature where we could enter in phone numbers to call out to, to try and gain new customer without creating a new customer profile. We are not even sure if we can get the person to sign up with us and would...

shannonn by New Contributor
  • 1777 Views
  • 3 replies
  • 3 kudos

College Collaboration in need of swag

Hey TITANTS! We are collaborating with our local College HVAC program starting to provide on-site training and ride-alongs for their students. This is one step in our efforts to make the trades, particularly the HVAC industry "cool again", and an att...

abailey77 by New Contributor
  • 882 Views
  • 0 replies
  • 0 kudos

Resolved! Customer part has arrived email from Marketing Pro

I see a new email template we can send to customers within Marketing Pro notifying them their part has arrived. My question how do we pull an audience to do that? I don't think we have a workflow in process currently with jobs that is correct or accu...

cthompso1 by New Contributor
  • 1068 Views
  • 1 replies
  • 1 kudos

Resolved! Customer Referral

Has any company done "friends and family" referral through ST? How do you set it up/track it? We've offered a referral discount before but it was all paper. It seems ST offers a email template to tell customers about referral benefits but I would lov...

sd02 by New Contributor
  • 2177 Views
  • 3 replies
  • 1 kudos

Resolved! Blocked emails - Email Status

I cant for the life of me find out what it means when an email shows up "blocked". If there was a list of all the email status' and what they mean that would be super great. This is the alert I get: The email status has been changed to 'Blocked'. Ema...

ryan_adv by New Contributor
  • 1139 Views
  • 2 replies
  • 0 kudos

ToolBox Live Coming Your Way!

ToolBox Live Is A business-development workshop empowering the tradesToolbox Live is for owners, general managers, and operations leaders looking to maximize their investment in ServiceTitan. Two full days of expert speakers, breakout sessions, and 1...

SGhirard
by Contributor II
  • 1305 Views
  • 0 replies
  • 1 kudos

Resolved! MASS EMAIL

We do not have marketing pro.. we are an irrigation company I would like to send 2 emails a year to all residential customers , one time to open, one time to close.. is there a way to do this in ST without Marketing Pro ?

cbohn by New Contributor
  • 2264 Views
  • 4 replies
  • 1 kudos