Marketing
Looking for Support, Customer Success, or a Pro Product Specialist?
Visit our Knowledge Base to learn who to contact and how to reach them.
You can also submit and vote on Ideas to help shape the future of ServiceTitan. Check out the page for full details, including a breakdown of each idea status!

Posts

Resolved! Ads Optimizer

For the people that have Ads Optimizer turned on. Have you all found a work around for getting charged for existing customer "leads"? My hang up is that I was told they can not decifer between existing and New customers, therefore charging me for ALL...

lizb by ServiceTitan Certified Administrator
  • 4004 Views
  • 2 replies
  • 0 kudos

Resolved! Adding sound to Marketing pro emails

I am looking for a way to add sound to our marketing pro emails. Are imported files suppressed or do they require approval? Basically I am trying to alter a templet adding sound and animation. Does anyone know where training information for this type...

Jbedinger by New Contributor
  • 2810 Views
  • 2 replies
  • 0 kudos

Review Verification Issue

I've been running into an issue when I go through to verify our reviews. I can usually get each review connected to the correct job but occasionally (like this morning), I know which job the review should be connected to, but the job does not pull up...

Screenshot 2023-12-12 092529.png Screenshot 2023-12-12 092850.png
mimiwarn by ServiceTitan Certified Administrator
  • 4957 Views
  • 6 replies
  • 0 kudos

Titan Marketing Graphics tools for emails

Hello,I have just started using Titan's Marketing features. I am looking for the training for creating and editing email graphics. I would like to edit templets but I am having trouble. Can anyone direct me to the instructions for creating and editin...

Jbedinger by New Contributor
  • 2036 Views
  • 1 replies
  • 0 kudos

Winter Email and Direct Templates

As the winter season rolls in, it's the perfect time to connect with your customers and bring some festive cheer to your campaigns. We're excited to present our current selection of Winter Templates, designed to not only capture the essence of the se...

1.png 2.png 3.png 4.png
lthayer23
by New Contributor
  • 1446 Views
  • 1 replies
  • 1 kudos

Resolved! New Gmail and Yahoo email guidelines

I was in an email conference today and they mentioned that Gmail and Yahoo are making some stricker guidelines for senders and they are requiring some further safety authentications by using DEMARC. Will ServiceTitan automatically change the current ...

diamondh by New Contributor II
  • 2991 Views
  • 2 replies
  • 1 kudos

Marketing Webinar Tomorrow! Let's Talk About Planning

In today's tightened economy, devising a robust marketing plan has become more essential than ever for your home services business. While new customer acquisition remains important, it’s crucial that you tap into your existing customer base, reach an...

LEads to loyalty.jpg
SGhirard
by Contributor II
  • 1136 Views
  • 0 replies
  • 0 kudos