Marketing

Posts

GLSA

Hey all,Been trying to get our GLSA and google booking connected for almost 2 months. Yes ST has been trying to help but it is still not working. The account keeps getting rejected. We do have 5 GLSA accounts, one for each department and 1 for brande...

jessicak by New Contributor II
  • 2047 Views
  • 2 replies
  • 2 kudos

GLSA Integration

Hello! Has anyone integrated GLSA bookings with their ServiceTitan account? We turned ours on and started receiving booking requests (great)… However, we started getting calls from upset customers saying they had an appointment confirmation for a spe...

taylorc_ by New Contributor II
  • 1431 Views
  • 1 replies
  • 0 kudos

Sending Contact Card though chat

We have a lot of customers that call us on different phone numbers and a lot of them are via a paid method. What I want to do, once that customer has called, is direct them to call us on our main number in the future so they don't have to look us up ...

Marketing Pro

Hello all,New to Service Titan and I have a question. Does anyone know if you need marketing pro to use their DNI option for call tracking on your website? Thank you all so very much

JudyOrr by New Contributor
  • 901 Views
  • 0 replies
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How about a Photo album option

Happy 2024!I have an old Idea that has not *yet* made traction. However, I am confident it will be such a handy tool for all users! I propose a function to go through all the photos taken on jobs in one collective place-- Like a photo album.This will...

ashley_c1 by New Contributor II
  • 1588 Views
  • 2 replies
  • 2 kudos

[Feedback Requested] SMS Marketing

Hello and Happy New Year!Do you send out SMS Marketing campaigns using a third party provider? Our product teams would love to get some feedback your SMS Marketing usage. This includes marketing texts only (promotions, discounts, etc) and not transac...

sms marketing survey.png
mel-deyto
by ServiceTitan Certified Administrator
  • 2811 Views
  • 3 replies
  • 0 kudos

Resolved! Ads Optimizer

For the people that have Ads Optimizer turned on. Have you all found a work around for getting charged for existing customer "leads"? My hang up is that I was told they can not decifer between existing and New customers, therefore charging me for ALL...

lizb by ServiceTitan Certified Administrator
  • 3918 Views
  • 2 replies
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Resolved! Adding sound to Marketing pro emails

I am looking for a way to add sound to our marketing pro emails. Are imported files suppressed or do they require approval? Basically I am trying to alter a templet adding sound and animation. Does anyone know where training information for this type...

Jbedinger by New Contributor
  • 2706 Views
  • 2 replies
  • 0 kudos