Hello ST Community!I am a user experience researcher with ServiceTitan, and I work with several teams, including those who handle the Membership Plan features and the Mobile App for technicians (who are often the ones selling the memberships).My team...
We offer a yearly generator maintenance and I am looking for the best way to set this up in memberships so that we can be alerted when a client is due for scheduling. Any help is much appreciated!
Hi all, I recently created a test service agreement for a customer and marked it as activated to see what it would look like completed. My plan was to deactivate the service agreement afterwards, but now it looks like the agreement has been permanent...
I am just wondering if there are any @electricians or electrical contractors here who offer memberships? If so what types of things do you include in the membership and what type of pricing do you offer? Any advice is appreciated!
Best steps to building commercial memberships
How do people deal with additional systems when setting up memberships? Our setup team is recommending making additional system an “add on” but it doesn’t seem as though an add on can have time allocated to it. Our residential memberships can have 7-...
I may be missing something with Service Agreements, but I find the final work product presented to the customer cumbersome, overwhelming and difficult to read. Example: One of our customers has 7 locations with 3 pieces of equipment per location. Eac...
Hello friends! Looking for some advice on best membership processes... We started up a new maintenance plan a few months ago. It is $11 per month with no initiation fee and includes a 10% discount ons ervice. Here are some of the issues we are runnin...
Hey everyone!We are just starting to set up our memberships, and I wanted to find out how everyone out there handles the billing. For new installations (we do generators), it is easy to set up monthly payments with the purchase contract. When there i...
There is a spot you can click from inside the membership to go directly to the customer page, there should also be an option to be able to go directly to the location page. So many extra steps when I'm correcting membership and trying to make sure ev...
