Posts

Resolved! HELP! How Do I Export Tag Types, Campaign Types, etc out of ST?

I am trying to create a new hire binder and would like to be able to export ~all the things~ we add in ST like tags or campaigns, etc. I cannot figure out how to do so. Is there a report for it? If so, I haven't found it. (It doesn't need to have def...

MH by New Contributor II
  • 3064 Views
  • 5 replies
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Resolved! CSR performance

It would be nice to know where in ST each CSR was during each hour. Like this CSR was in 5 customer accounts during this hour or was creating a report, or in unsold estimates, or follow up tab, or in dashboard, or on 10 outbound calls so you can see ...

mquigley by ServiceTitan Certified Administrator
  • 3806 Views
  • 7 replies
  • 3 kudos

job completed detail report - known bug?

When I run the job completed detail report, instead of labor or payroll populating in the labor column, services and discounts are being populated in that column. Our CSM said he submitted a bug fix, but it has not been fixed yet. I'm told it's becau...

bbpcahill by New Contributor
  • 1869 Views
  • 3 replies
  • 1 kudos

Tech rating reports

Hello! It would be great if we could pull a report based off of tech ratings 1-5. Thank you

bethany_ by New Contributor
  • 1051 Views
  • 1 replies
  • 1 kudos

Reports Not Updating Fields

I think the experience can be improved by making sure that the field texts are updated. For example, our company has a report that needs a dropdown field - The drop-down field is a list of names that we need to pull up in our reporting. When the name...

binh_ngu by New Contributor
  • 1269 Views
  • 1 replies
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Resolved! Invoices Not Sent

Hello I was wondering if there is a custom report I could generate that would allow me to see invoices that were not emailed to the customer. Thank you!

larenn by New Contributor
  • 2210 Views
  • 3 replies
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Inventory Reports Duplication

I would love to see the ability to make duplicate reports of my Inventory Item Tracking Report. This would allow me to have filters that are saved for frequently used reports instead of having to redo all my settings and filters each time.

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serickso by ServiceTitan Certified Administrator
  • 2146 Views
  • 3 replies
  • 0 kudos