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Revenue per replacement lead (too low)

We are a month into our busiest season of the year if you are not maximizing this KPI (Revenue per replacement lead) here are things you need to check... be proactive and maximize your dollars!! . Improve your closing ratio. Review with your technici...

wpowers11 by • Valued Contributor
  • 1101 Views
  • 1 replies
  • 2 kudos

Formatting a Form

We have to print our forms out and there are many times where the formatting is so off that there are 3 inches of space between "questions". I really wish there was a way to condense that and have less empty space and less paper/ink. Any ideas on how...

shannon by • New Contributor II
  • 3152 Views
  • 6 replies
  • 0 kudos

Feature Changes

Every time a new feature is turned on it has a ripple affect - i.e. reports are removed, staff can't access what they typically need in their daily workflow processes. It would be extremely helpful if ServiceTitan had plans in place to pro-actively l...

lynn_off by • New Contributor II
  • 2006 Views
  • 2 replies
  • 0 kudos

Margin Notification

Hello, Is there a notification setting that alerts me when a job is about to be closed out by the tech and the margin is under a predetermined threshold by management? It would be nice if there was a feature that stops the process and requires a mana...

jcopley by • New Contributor II
  • 1785 Views
  • 2 replies
  • 1 kudos

Resolved! mulitple desgination

Currently, our service manager is under admin permissions but we are trying to add him as a tech to run service calls but it will not allow us to do so. Can he not have multiple permissions?

rebecca_1 by • New Contributor
  • 1465 Views
  • 2 replies
  • 0 kudos

Search for Customers and Locations

Would like to be able to search customers and locations by their last name only and have it sort by last name. Also when searching by address to be able to sort the information by address.

lpalladi by • New Contributor III
  • 3690 Views
  • 5 replies
  • 0 kudos

Create a Search Bar

Instead of having to click the magnifying glass in order to then search. Why not have a search bar (similar to google) where you can start typing and the system will auto-generate suggested options based on what is typed. And then from there, maybe h...

vollie71 by • New Contributor II
  • 3748 Views
  • 6 replies
  • 1 kudos
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