Analytics Suggestion for Marketing Email Campaigns

So this suggestion is based on having more in-depth data on email open/click performance in a 24-hour chart. After working with Maria in Support to help me look for the data I was wanting, we came to the conclusion that it wasn't available on ST, and...

24 hr performance report.png
LizSterley by New Contributor II
  • 6 replies
  • 5 kudos

Chat/Text Messages Campaign Tracking

Is there a way to tell what phone number or campaign a lead texted in on? To say it a different way if someone texts the phone number assigned to Campaign 1 where can I see that?

cherie_m by Contributor III
  • 5 replies
  • 1 kudos

Marketing Integrations and Job Mapping

It would be really nice if Service Titan could update the job mapping as there isn't much for a pool company. Everything is geared towards HVAC and Plumbing so it is hard to use the integrations correctly.

Feedback on Marketing Pro Design Ideas Needed

Hello! I'm JB an Experience Researcher working with product designers to get some feedback on ideas for making Marketing Pro easier to use. If you have 10 minutes to interact with a prototype and answer a few questions we'd appreciate your feedback. ...

by Contributor II
  • 7 replies
  • 1 kudos

Audience Building - Dual Equipment Types

We have customers with multiple equipment types and were aiming to target those customers in an attempt to "bundle" services in a campaign to them. The current resolution would be to create a tag for those customers, which will surely be a huge proje...

AnnaMcKay by New Contributor II
  • 4 replies
  • 0 kudos

Resolved! "Or Current Resident" on Direct Mail pieces

I want to send a direct mail campaign to customers who have equipment that have expired warranties (older than 10 years). However, I want them to be addressed to the customer name we have on file as that is who purchased the system, but a high and un...

drlavont by New Contributor II
  • 1 replies
  • 2 kudos

Campaign Tracking

Hey All! Would love to hear how your company tracks your ROI for each campaign. I am trying to make it as easy as possible, but I feel like I am going a lot of manual work to get our ROI. What type of automation.reports.excel sheets do you use to mak...

reneem by ServiceTitan Certified Administrator
  • 1 replies
  • 1 kudos