We are not dismissing events prior to cancelling memberships, however, the revenue is not being recognized or it's showing that we should refund the customer. Any ideas as to why?
My company provides 2 years of seasonal tune-ups (at no charge) when purchasing an HVAC unit. Is the best way to accomplish to design a membership with a $0 cost? If no, what is the best way in ST to track & schedule? Thank you in advance.
Has anyone setup their alarm company's RMR billing on ST platform ..
I am needing to revise our memberships with some recurring services that were set up initially incorrectly. Is there a way to bulk edit all active members with particular recurring services or additional ones? I am trying to streamline the new servic...
Does anyone know if there is a configurable setting that would mark a job as a membership job when a membership recurring service event is linked to it?
ServiceTitan, Please create a setting under the memberships that we would be able to have a discount cap.If you create a "discount/fee" in the price book currently, there is already a setting to do this. Not sure why it can't be done in the membershi...
Hi Everyone! Please vote for this IDEA submitted by a business owner. Store Primary CC - easier access for office and techniciansProvide the ability to mark a payment as primary at time of entering in the payment option. Add a "Primary Payment" check...
I canceled a membership at the customer's request. A few hours later he changed his mind and I made the agreement active again. Since we had logged notes under the recurring events, they remained under the agreement however they did not return on the...
Is there a way that service titan can track replacement credits on a membership if we gave a $100 credit towards a replacement each year a customer was a part of our membership? We are also interested in giving a credit towards an accessory that woul...
What is the best report to pull to see how many active memberships we have. I did pull one but its a little confusing and not sure its accurate
| Subject | Author | Posted |
|---|---|---|
| 11-20-2024 12:09 PM | ||
| 09-25-2024 10:15 AM | ||
| 08-16-2024 07:37 AM | ||
| 07-02-2024 12:30 PM | ||
| 04-01-2024 11:30 AM |
