Timesheets and Payroll

New Update Causing Timesheet Edit Issues

When we try to edit a timesheet the "Cancelled On" field is automatically populating a time and date cancelling the call. It takes multiple steps to correct for each entry. Support has no answers and told me to post here.

Resolved! Guardrails for Clock In/ Clock Out?

I know a lot of companies have rules about how early before a shift you can clock in, timeclocks that don't allow anything prior to 15 min early, etc. I have a specific group of "technicians" that are notorious for clocking in at 6am (or earlier) and...

Configurable Payroll Filter for Add-on items

Hey there,Has anyone built a Configurable payroll rule that pays a technician for only items sold as add-ons? I'm looking to incentivize for any sold task above the first one.

Inova Payroll Processing

After several months of utilizing a new payroll service, we have several employees that do not appear to be categorized correctly for workers comp reporting once their time syncs with the payroll service. Has anyone else had similar issues and how we...

tech's to track weekly time

I have been asked several time is there a way for the techs to track their weekly hours in service titan. NOT by job by week.

Multiple technicians manual timesheet

Is there a way to enter manual timesheets to a job but only have to create the times once? For example, we have installers that work in pairs on a job and they do not use mobile devices to clock in or out to a job. These are entered manually by the o...

Updates

Is anyone else having issues with performance pay not being paid for any of your techs? Ever since the last update our price book "pays commission" tab has been clicked off. I've been on the phone with ST all morning and still on hold with them at th...

Resolved! Prevailing Wage

There use to be a box you can check to mark a job as prevailing wag for a customer. I noticed that it's no longer available. How do I set up a job as a prevailing wag job?

Need to track multiple pay styles per technician - Hourly AND performance pay

Hello, I am trying to figure out how to get a certain workflow ironed out. We have technicians who are paid on performance pay sometimes via configurable payroll, and hourly pay other times. For example, on a Monday Technician A might go on estimates...

Payroll reports needed in one format

I am having issues matching reports for payroll due to the timesheetsummary calculating time in minutes 15, 30, 45 and the technician timesheetwith tech info showing 15 minutes as 25, 30 minutes as 50 etc. can youchange our master setting and make al...

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Posts

New Update Causing Timesheet Edit Issues

Resolved! Guardrails for Clock In/ Clock Out?

Configurable Payroll Filter for Add-on items

Inova Payroll Processing

tech's to track weekly time

Multiple technicians manual timesheet

Updates

Resolved! Prevailing Wage

Need to track multiple pay styles per technician - Hourly AND performance pay

Payroll reports needed in one format

Aspire Mobile locking out time on their timesheet

Configurable Payroll Filter for Add-on items

Payroll reports needed in one format

ST60 Release - Employee Payroll Settings Page

Holiday Pay

Performance Pay Not Showing In Reporting

View Payroll

Configurable Payroll Assistance

Configurable Payroll Question - TGL