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Please Vote

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4917This idea involves Inventory. If you re-assign a technician from the dispatch board it does not ask you if you would like to update the inventory location, but if you re-assign from the j...

chelsea_6 by ServiceTitan Certified Administrator
  • 881 Views
  • 7 replies
  • 7 kudos

Adding tech to multiple jobs in one click

I have a quick question about dispatching and thought this may be a good place to ask it! I'm hoping someone can help. We have a technician who is just in training so we team him up with another technician and they go to the jobs together. I learned ...

KhianaKlatt by Valued Contributor II
  • 516 Views
  • 3 replies
  • 2 kudos

Send one email for bulk estimates

Please help vote When we send a customer several estimates - they receive several separate emails. Can we make it so when we send them their options (IE one repair estimate, three replacement options) they get it in ONE email? This would make it easi...

KhianaKlatt by Valued Contributor II
  • 848 Views
  • 4 replies
  • 0 kudos

Please help vote!!

Greetings fellow CSRs! We have property managers who are receiving literally a hundred emails from us per week. Can we change it so when our techs send them estimates from the field the Estimate Name is more descriptive? It should have the location i...

KhianaKlatt by Valued Contributor II
  • 416 Views
  • 0 replies
  • 0 kudos

Resolved! Change Color of Call Bubbles

Has Service Titan thought of adding a feature where you can change the color of the call bubbles? We have multiple queues, and often a call will sit unanswered but it is for another department. It would be a huge help if we were able to have differen...

AndreaF1 by New Contributor II
  • 1663 Views
  • 6 replies
  • 9 kudos

Resolved! Features that you would love to have

Brainstorming with my field technicians this morning and we were talking about ST features we'd love to have. The one that came up unanimously was to have ST automatically send out the invoices. I don't know if that is possible, or perhaps even somet...

Zakw by Contributor
  • 1732 Views
  • 4 replies
  • 2 kudos
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