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Canadian users - network with us! 🦫 🫎 🍁

Are you a Canadian ST user? If so, we want to see you in our Canadian User Group! Please head over to join us there! We would love to meet you and have you join in our conversations and discussions! The more, the merrier!

Green Illustration Hello December Poster.jpg
KhianaKlatt by Valued Contributor II
  • 1132 Views
  • 0 replies
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CSR Call Metrics Help

We are hoping to get some help creating call metrics for our CSR's. We're a Plumbing & HVAC company of 40-50 employees and we're hoping to gather some insight from similarly sized companies on industry standards as far as how many calls per day they ...

AshNieto by New Contributor
  • 1567 Views
  • 1 replies
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Resolved! Auto attach pics to invoice's

We have multiple customers that want pictures of the work performed to be sent to them with the invoice's for every job. I know that we can manually attach the photos to each invoice. But it would be great if we could have a selection to choose that ...

sarahred by New Contributor II
  • 1135 Views
  • 1 replies
  • 2 kudos

Vote for the Old version of Service Titan

We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...

angie123 by New Contributor
  • 1591 Views
  • 2 replies
  • 5 kudos

3rd party who checks your phone numbers and phone lines

Does anyone use a 3rd party vendor to check their phone lines on a weekly/monthly basis? We are looking for a company that can check them for us. I would like to get data on all 250 phone numbers of ours like:Does it connectTime to connectTime to ans...

sjaeger by ServiceTitan Certified Administrator
  • 1006 Views
  • 1 replies
  • 0 kudos

Tipping Technicians

Hello! Looking to see if anyone knows of anything that exists in ServiceTitan to integrate a tip system for technicians?

taylorc_ by New Contributor II
  • 1966 Views
  • 2 replies
  • 1 kudos