We are in the process of moving our billing to Service Titan.We were under the impression that if a technician sells a membership out in the field, we have to edit the membership in the customers account and select the payment method INSIDE the membe...
Please upvote this idea here:https://community.servicetitan.com/t5/Ideas/bd-p/ideasRecurring ServiceWould be nice if we could have a limited # of visits on duration type and still have the option to have the continuous pushout without adding an extra...
Our techs will often sell a membership while at a diagnostic appointment and perform the first of the recurring services while they are at the customer's home. Some of these would like the monthly payment option. We have always required a down paymen...
Do anyone else have a Complementary membership option?If so, what do you change to have the Billing Template total to show $0.00- this shows on the membership run screen-On ours it shows $-1.00 in that column when we want it to show $0.00Anyone know ...
We are moving to auto-renewal and billing of memberships. Would anyone be willing to share how they collect contract/authorization signatures for this both from the office and in the field? I'm thinking of using a pdf form that allows for e-signature...
I'm not sure about the rest of the country, but I know California has very specific laws regarding automatic renewal services. The customer MUST be notified before renewal takes place, to give them an adequate chance to cancel the renewal if they wis...
We are trying to send all of our customers a new Annual Service Letter. Basically it signs them up for our Annual Services which translates as a Membership in Service Titan. I am wondering if there is a way through Service Titan to track who has been...
Is there a way to configure a membership to cover multiple (but not all) service locations for a customer without having to set a new one up for each individual location?
We do not offer memberships to commercial customers. But by default, "Show Member Savings" is selected for all new customers. We all know there are different rules for commercial vs residential. We should have the ability to set different defaultsVOT...
Hello,I've noticed some small flaws with Recurring Service Events in ServiceTitan over the past few months that have led to major issues with our record keeping and eaten up hours of my time to fix. I'm sharing here in the hopes that some of this fee...
