Posts

Error in Report after ST update

After the update, we found that our Opportunity and Estimate Follow Up has a broken link for the Estimate ID. Clicking on the Estimate ID results in an "Action Cancelled:: Error" message and a black screen.We have a work around, as the Opportunity ID...

pblwayne by New Contributor III
  • 1639 Views
  • 2 replies
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Item Consumption Quantity Reporting

Hello, I am using the Item Consumption Report for used items trying to get a quantity per item name/code. I am able to get this by grouping by the item name field, but it opens the report fully drilled down for hundreds of items. Is there a way to ge...

George_SST by New Contributor III
  • 1250 Views
  • 1 replies
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GPS Tracking

If the Tech's leave the iPad on when they are in the truck, the system SHOULD be able to give the total distance driven (miles) in any give day. If ST were to track miles driven AFTER LAST JOB, then we could see IF they are using the trucks for perso...

alemke by New Contributor II
  • 1902 Views
  • 4 replies
  • 1 kudos

Filter by First Paid On in accounting reports

Is there a way to filter by First Paid On in accounting reports? Currently the closest thing I can find is to filter by Last Paid On. I use two reports for reporting sales tax and have them set to filter by Last Paid On, but we report our sales tax b...

bfiess by New Contributor II
  • 2830 Views
  • 6 replies
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Resolved! Payment Method on File

I am told by support that there is no way to run a report and see all customers who have a saved payment method on file.Has anyone ever found a way to find those customers? We are going to be updating on payment terms and need to have new authorizati...

culligan by New Contributor II
  • 1683 Views
  • 1 replies
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Resolved! Average Daily Technician Revenue

I want to run a report that will tell me my technician's average daily revenue for a given date range. For example - if yesterday, a tech had $3000.00 in revenue, and the same tech had $1000.00 in revenue today, I want to be able to run a report that...

DustinL1 by New Contributor
  • 1917 Views
  • 2 replies
  • 1 kudos

Reports Not Updating Fields

I think the experience can be improved by making sure that the field texts are updated. For example, our company has a report that needs a dropdown field - The drop-down field is a list of names that we need to pull up in our reporting. When the name...

binh_ngu by New Contributor
  • 1273 Views
  • 1 replies
  • 0 kudos