Is there a setting that allows you to turn off "first drive time" for the weekends only? This would allow "on-call techs" that drive their vehicles home to NOT get 30 min drive time deducted when they are on call for the weekend, and should be gettin...
Is there a way in configurable payroll to account for a different pay percentage when a tech does work solo vs in a team?
Hi Everyone!My name is Clayton, and I'm a senior payroll implementation specialist here at ServiceTitan. I primarily focus on setting up Configurable Payroll with customers who are looking to automate their commission and bonus structure within Servi...
Does anyone get errors on invoices preventing configurable payroll from running?When looking at the job costing, it will say Performance Pay is not available until all invoices are posted. I review and find that all invoices and payments in a project...
I couldn't find anything similar to this so starting a new thread.We pretty much have our set performance-pay ready to go we just have one thing we don't know how to configure.We are trying to pay either $10 per sold membership (or 10% of the Members...
We pay our techs $125.00 per piece for a Tech Generated Lead. For example, if a tech flips a lead and a salesman sells a heater only. They get $125.00. If the salesman goes out and sells a full system (heater and AC) the tech gets $250.00. Can anyone...
We are working towards setting up configurable payroll for TGL's set. The thing I am having trouble figuring out is what counts as a TGL...we often don't book the call immediately as we have left a message, etc... We close/classify it as a lead and t...
Hello ServiceTitan Family! I am looking for plumbing companies that are willing to share their bonus structure for their installers - I have a fellow company hoping to chat! Please feel free to comment your ideas or let us know if you're willing to h...
We are researching third party payroll and HR service providers because Payroll Pro will not work for us. We would greatly appreciate feedback from anyone who has integrated a third party payroll and HR system successfully while using Service Titan. ...
Hey there,Has anyone built a Configurable payroll rule that pays a technician for only items sold as add-ons? I'm looking to incentivize for any sold task above the first one.
