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08-27-2024
01:06 AM
Has anyone faced Error Code 40003 in QuickBooks? I'm encountering this issue while processing transactions and it's causing delays. I’ve updated QuickBooks and checked all settings, but the problem r...
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Services History-Mobile
06-14-2024
07:50 AM
I have a tech that got a brand new Apple iPhone 15. When we tries to log into the ServiceTitan app, under the blue sign in button it says "getting ready" and he can't click anything else. His phone s...
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Performance-Mobile
05-09-2024
10:19 AM
Is anyone else seeing this red circle on their mobile view? It has a random number in it, and it is apparently counting down for whatever reason. It has been causing a lot of i...
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Performance-Mobile
12-21-2023
02:04 PM
1 Kudo
Has anyone had issues with forms automatically deleting after the tech has filled them out? It seems to have just started. I had the tech do a tablet update and log out and log back in.
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Forms-e-sign
03-06-2024
10:59 AM
I have a tech who downloaded his photos to the wrong job. Is there a way to move them to the correct job?
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Phone Capture
11-16-2023
07:34 AM
1 Kudo
Our technicians do not have the ability on the mobile app to see how long they were on a job in order to charge the appropriate labor hours spent on a job. This is extremely critical for our field t...
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Mobile-Invoice Items
Someone tell me how to put this thing together for my tech's to use for reference when they are still learning the app.
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Training Mode-Mobile
09-13-2023
05:58 AM
Good morning! We have Service Professionals that are unable to click "MORE" on the iPad in order to see Job Summary. Is anyone else having this issue or have been able to correct it...
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Dashboard-Mobile
05-16-2023
09:40 AM
1 Kudo
How can techs apply a discount task to an estimate from the mobile side & having it fall under Discount & Fees? We have only done this from the office
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Mobile-Invoice Items
04-19-2023
08:00 AM
It would be helpful if the billable hours tab would calculate the cost for you and apply it to the invoice automatically. Leaving it up to the technician may not always be accurate. It would also eli...
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Mobile-Invoice Items
