General Office

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Wishing You a Happy Holiday Season!

Customers mean the world to us; we can never adequately express that. We want to take this opportunity to wish you and your family a very Merry Christmas and a joyous holiday season. May peace, love, and success always be with you. This time of the y...

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baraica
by Community Moderator
  • 861 Views
  • 0 replies
  • 3 kudos

Customer Chat Function

Our office utilizes the chat function everyday, however, with multiple users accessing the function daily... Messages are lost, it would be great for each individual user to have their own tab or a notification to them that a contact back has been ma...

Pictures in the Equipment DOES NOT EXIST

We were told during sales intro that pictures could be directly attached to pieces of equipment. I have just learned from our top notch on boarder that this is NOT POSSIBLE. The major issue here is that the pictures will get lost on the site of the e...

dougv by New Contributor
  • 4002 Views
  • 7 replies
  • 3 kudos

Employees Phone numbers Column

In the employees section under the people settings, it would be incredibly helpful to have the phone number column like how it is for the techs. Or the option to modify the columns in that section. OR, it would be great if there was an easy way for a...

aambre by New Contributor II
  • 1964 Views
  • 2 replies
  • 2 kudos

CANNOT PRINT PROJECT INVOICE

Is anyone else having this issue? When IN the PROJECT INVOICE - I click on Actions >Invoice > Print icon (to print the Project Invoice) and I get this message:

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barbaral by Contributor
  • 1963 Views
  • 3 replies
  • 1 kudos

Did you decorate your office for the holidays?

Big shout out to Williams Comfort Air in Carmel, Indiana - They have turned their call center into a Winter Wonderland! It's so beautiful and festive!!I have heard of several other offices who have cubicle decorating contests this time of year for th...

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asnow
by Valued Contributor II
  • 1440 Views
  • 2 replies
  • 7 kudos

DarkMode

Lets talk DarkMode.It has been a while since I have looked into furthering my project development of the DarkMode extension for Service Titan, and I was wondering if anyone has other solutions for a Service Titan DarkMode? Does anyone use other DarkM...

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wch_alex by ServiceTitan Certified Administrator
  • 2227 Views
  • 2 replies
  • 3 kudos

Check out this month's LadyTitans meeting!!

LadyTitans is having a very special meeting this month featuring Vahe. The meeting is next Tuesday, 4pm eastern, 1pm pacific! If you're interested in joining us, register here. We'd love to have you!

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JessicaSmith by ServiceTitan Certified Administrator
  • 3000 Views
  • 4 replies
  • 2 kudos

IDEA: Showing Savings!

Hi Service Titan Community Members, We should get praise from our customers when we give them a deal! Sadly they will never know. When Add-On Task pricing saves the customer money the customer never knows. The tech never gets credit for this generosi...

ron_b by New Contributor II
  • 1151 Views
  • 1 replies
  • 0 kudos