Did you know that tomorrow, January 17th, is National Customer Service Day? Celebrate your CSRs, and let them know how much you appreciate the time, effort and patience they put into caring for your customers. In addition to celebrating, make sure to...
I'd like to share specific academy and knowledge base content in the technician content portal. Is there a way to link the article of video directly from Service Titan? If not, is there a way to download it so we can then upload it into the content p...
Is there a printable cheat sheet that can be printed for new users? I've looked and can't seem to locate one.
Hey Everyone, does anyone know if you can change the theme in Aspire to Dark Mode?
Looking to maximize your investment in ServiceTitan? Look no further than Toolbox Live, a new in-person business-development workshop for the trades. Put on by ServiceTitan in cities around the country, each Toolbox Live event will feature two full d...
IN THE CUSTOMER SCREEN / JOB IT WOULD BE HELPFUL WHEN HOVERING OVER THE INFO, IF IT WOULD ALSO DISPLAY THE BALANCE OF THAT JOB SO YOU DON'T HAVE TO GO INTO THE JOB TO SEE WHAT'S OWED
I know I don't work for/at Service Titan, but I work with Service Titan, and I think it would be fun to have a blog option from my profile to just write thoughts or things that may occur to me. Just an idea
Finally got around to finishing this over the holidays. Highly Encourage every company on ST to have someone go through it. @TimMcGuire
I created a system that works for us for Change Orders. There may be a different way, but this is the easiest way I've found to update projects.I go to the estimate associated with the project, and add a task. Typically I select "Service". If you kno...
Just a brief note to share - Once I discovered Project Substatuses, I've been using them religiously. I use them to run a search by Substatus to see which projects need which tasks each day. Here are some that I have created that are self explanatory...
