When updating customer records/locations you now can update multiple unrelated records, this is just a mess waiting to happen with one wrong click! Who at ST thought this was a good idea? I was updating a new customer's email address yesterday and it...
Is anyone else having trouble with the new equipment Import/Export feature?
I loved waking up this morning to the news that Phil didn't see his shadow, and we are getting to have our Spring start early this year! That rarely happens I feel like! I live in Utah, so it seems to me I have 75% Winter days, and 25% Spring and Sum...
Good Groundhog Day! Is there is a feature that we can file customer complaints, communications, etc... Thank you in advance Wendy
Our East Saint ValenPatrick's Day Deco for our Front Office!!
Anyone else having issues with not being able to print off invoices in the office for customers?
Anyone have CSRs complain of call quality issues even though internet speed and latency show to be good? Thinking about ordering a new headset to test with but curious if the problem may lie outside of our office.
Under the team trainings tab, each team members name shows training progress, completion, position, business unit and training mode. All but one of the employees say 'N/A' under training mode and one individual employee says 'unlocked' does anyone kn...
Hey all,We get a decent amount of walk in customers at our location, some of which are existing customers coming in to pay bills and book services. We often find ourselves scrolling quickly after we open the customer profiles to breeze past any notes...
Anyone else having an issue with attachments (photos or PDF's) not being sent along with emailed invoices suddenly? We have prebuilt forms that are still being sent out, but when we attempt to also send along anything else that is an added attachment...
