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Major Key to Employee Retention

When it comes to finding and retaining new employees, we know this is a super competitive market right now. I found an article in Contracting Business about a very simple thing that leaders can and should be doing to engage with their employees. The ...

asnow
by Valued Contributor II
  • 6749 Views
  • 7 replies
  • 8 kudos

Group Feedback Session for Contact Management

ServiceTitan Community!! As some of you have seen on the facebook masterminds group, the CRM team and I have been hard at work on a new contact management functionality. Before we start building it we want to give you all a sneak peak and the opportu...

pseuc-ro
by New Contributor III
  • 2284 Views
  • 2 replies
  • 2 kudos

Need Universal Search Bar or universal Search function

PLEASE create a single, universal search bar / search tool that finds any occurrence of a text string in any field of any table ("calls," "bookings," "leads," "customers," "jobs," "projects.") Having to look up things separately is absolutely ridicul...

snorman by New Contributor II
  • 3088 Views
  • 3 replies
  • 5 kudos

Edit Alert Emails

It would be great if we could edit alert emails. My goal is that once a job is sold, and alert email goes out to a specific team member with a link to a google form. This form is the process we want followed when jobs are sold. It would be such a sim...

scullysp by New Contributor
  • 3562 Views
  • 4 replies
  • 1 kudos

Workflow for Automating Follow Ups ✨

Hello Titan Fam I wanted to share a workflow I came up with for a customer of mine who was struggling with keeping on top of the day to day. Task management is a great tool for to-do list items, but we needed a way to automate this process - especial...

BrittanyB
by Contributor III
  • 5350 Views
  • 6 replies
  • 11 kudos

the most annoying thing

One the job page, the scheduled appointments are in a table that I have scroll through. I can only see three appointments. The top appointment shown is the oldest, so if want to change something on an appointment I have made, I have to scroll through...

jtullous by New Contributor II
  • 4055 Views
  • 4 replies
  • 1 kudos

Resolved! Time zone discrepancies

I work in a different time zone that my company is located in. I have the config turned on that locks the time zone so I can't mess up the schedule because I'm in a different time zone. But some things appear to me in my timezone (timesheets) and oth...

JessicaSmith by ServiceTitan Certified Administrator
  • 8057 Views
  • 10 replies
  • 0 kudos