Hello everyone!I'm Daniel, a user experience researcher at ServiceTitan.I have a usability study to test a new support experience within the ST desktop platform, and we'd love to get your feedback on it.This test explores a proposed workflow for the ...
Is anyone tracking the reasons for lost sales in Service Titan? If so, how are you doing it?
It would be nice to have a task option on the customers location page vs on the customer page. This will help on customer accounts which have multiple locations. Would also be nice if the task reminder sent to an email has a description of the task. ...
Is there a way programmers can add a New Tab for Purchase Orders when right clicking a job bubble? Like a quick link? Or more ideal, customizable options for users to add quick links to other pages under the Action & New Tab options?
Hello everyone!My name is Debbie and I'm a product designer supporting the ST mobile apps. I have a short usability study to test different ways of accessing our mobile app pages.Anyone can provide feedback — this is a test of basic usability with no...
Hi All, hoping to see how other NYC companies are tackling congestion relief pricing in their ServiceTitan environment. We are looking for an opportunity to reimburse the field workers accordingly additionally tracking the effect of congestion fees o...
Hello everyone!My name is Daniel and I'm a user experience researcher supporting our ST Anvil design systems team.(Anvil provides basic design building blocks & guidelines for how users interact with ST – various ST teams use these building blocks to...
I am looking to make a custom report, one that includesJob DateTech Assigned To That JobLabor Hours On EstimateLabor Hours On InvoiceThe Difference Between The Labor Hours On The estimate & InvoiceTrying To Make A Report That AutoCalculates Billable ...
Speaking with support, there seems to be no way for a tech to collect on an open balance from an invoice. We are having an issue with finding a way to collect on memberships that auto renew with services scheduled before they are paid. Regardless of ...
We have recently added additional service managers to help manage our growing technician numbers. We assigned each manager several techs to manage and focus on while the service manager will keep an eye on the entire work force. We have noticed that ...
| Subject | Author | Posted |
|---|---|---|
| 04-10-2025 02:40 PM | ||
| 03-21-2025 09:22 AM | ||
| 03-12-2025 11:52 AM | ||
| 03-04-2025 06:17 AM | ||
| 03-03-2025 12:31 PM |
