Red dot Notification on Task Icon
What is the red dot notification on the task icon? Mine has a 1 in it. I have clicked on all the drop down options under task and it won't go away. I'm sure I am missing something important. : )
Posts
Calling out and it's ringing in with a call bubble
We have one person in our office that when she calls out, it rings in to the office with a call bubble. She is still getting connected to the customer, but it's becoming an annoying problem and it's creating a lot of abandon calls.We have made sure h...
Company Logo on booking confirmation emails
Anyone else have issues with the way it shows up in Outlook? Our logo does not load at all and I tested on three different computers/locations/and antivirus. The logo shows up fine if it is on a phone, or the webmail version of Office365 Outlook, and...
Ember sessions
Currently doing the Ember sessions, Having an issue where things that have been are not being accounted for. Anyone else have this issue or know how to solve it?Example: To get a certain amount of points 80% of Techs need to have a picture and bio. T...
Aspire Certification
Is there any certification in Aspire such as Quickbooks Proadvisor in Quickbooks? Or any third party vendor providing high quality training for Aspire?
Call Experience That Performs! Back 2 Basics Webinar on March 21st
In these times of lower call volume, we have noticed that the most successful contractors are focusing on the basics. So we are doing a series of webinars that help contractors go “Back 2 Basics.”Next week, Brittany Brewer and I will be doing a FREE ...
Easiest way to send reminders to pay invoices/charging interest
Is there a way to send automatic reminders to pay your overdue invoices?I've heard somewhere that with Marketing Pro you can do that. If that's the case, I find it annoying that you have to buy a pro product, to do a simple invoicing task. Its very t...
Deactivate Button
I recently noticed a Deactivate button on the Edit Location, and Edit Customer pages, and wondered what it was used for. I scoured through Academy and Knowledge Base, but could not find anything giving a full description of what function this serves....
Chat messages from Vendors without a full phone number
We receive chat messages every day from vendors like FedEx, UPS, Discover Card that register as "Unknown" on the screen because they only have a 6 digit number which ST doesn't recognize. I have tried to add them as New Customers so we know who the t...
