Received 2 more badges today. I am on a roll. Let's all get those thoughts flowing and get our ideas heard.

dwhite45 by Valued Contributor
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Customer and Location Records - old design to be sunset soon

Have you made the switch to the new design? Do it soon!! The members of our CSR/Dispatcher group have shared that they love the design. You can see what I love about it by watching this video:

by Valued Contributor II
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  • 1 kudos

How To Set Goals for Your Business or Department

As a leader in the trades, you are always busy; there are deals to close, emails to reply to, and fires to put out. However, there are enormous benefits to ensuring you put energy into proactive planning rather than being reactive. That’s difficult t...

3 day right of recision

Hi all! Do any of you California companies have a 3 day right of recision and waiver that you can share with me for my set up? Thanks in advance!

jtervol by New Contributor
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I finally did it!

So many courses but it was absolutely worth it!

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mimiwarn by ServiceTitan Certified Administrator
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  • 5 kudos

Resolved! Certified Celebration?

I would like to request confetti and balloons to pop up on the screen when someone completes their Certified Administrator certification(and recertification). I just finished my re-certification for this year and remembered my disappointment when it ...

kanderso1 by ServiceTitan Certified Administrator
  • 3 replies
  • 3 kudos

Resolved! Academy Videos

What videos do you recommend for Customer Service Representatives trying to master Service Titan? What was your personal favorite video or subject that taught you the most?

New ServiceTitan Content Writer

My first experience working in the trades was at a small family residential re-roofing company. I started as the receptionist and my training (in its entirety) was “sit in that chair and answer that phone”. I did everything I could to learn everythin...