API - chat
Hi there, does anyone know if you can access the Chat via API e.g. send and receive messages? I can't find it in the documentation
Posts
Live Webinar - Thursday May 2nd - Using the ServiceTitan Benchmark Report for Business Resilience
We brought back our favorite duo, Deanna Kawasaki and Chris Hunter, for a live webinar on Thursday, May 2nd at 11am PT to discuss the upcoming Spring Benchmark Report (coming soon). Get the latest on consumer and market trends, policy changes, and we...
Spring 2024 Feature Release [ST-69]
Hey everyone! The Spring 2024 release for ServiceTitan is rolling out this week, so be sure to familiarize yourself with all the new ways to increase efficiencies, improve accuracy and maximize revenue this Spring by checking out the release notes an...
Capacity Scheduling
Does anyone use the capacity planning feature and is it beneficial once you get it going?
Text message not sending
Hello allHas anyone had issues with AT&T/Cingular blocking their outgoing texts to customers? We are registered for text messaging so it's not a set up issue. This started a couple of days ago and appears to only be an issue on AT&T lines. The texts ...
Happy Calls
We currently don't do happy calls and I was curious about the process anyone else uses ?
Resolved! In Coming Call Bubble
Good morning Service Titan World!!I need help please. I was trying to see how to send out mass text messages yesterday and created a campaign titled "Spring Time is Here." All the calls coming in, I used to see who it was that was calling in the bubb...
Certified Administrator Curriculum Freezing
I just started the Certified Admin Curriculum. The videos keep freezing. Does anyone else have this issue? Our internet is fine. I also have had to stop and start quite a few times and can't save my place. Any information would be appreciated.Thank y...
Member Savings & New Construction
We are looking to have the ability to turn on Member Savings and exclude it from New Construction business units. Currently we are told that it is an "all or nothing" feature. We have it turned off, because of the reaction from our Contractors. Does ...
Fleet Pro
On Fleet pro we can set up maintenance reminders for the fleet, but you cannot bulk assign. I think it would be easier for bulk assign. That way we can select one thing for all the trucks in the fleet. Would something like this be coming soon. I am s...
