General

Posts

Consistently Poor Performance - ST Website

Was curious if anyone else experiences constant performance issues with ServiceTitan. We've tried all browsers; our computers have high end CPUs (I7/AMD 7 Pro) and 32GB of RAM. Good internet speeds. But we consistent get pages freeze, crash, or the w...

Truck Stock

Hey All, We are trying to revamp our truck templates and I am wondering what you all stock on your trucks to make sure that your techs have what they need for jobs? We have four different business units, HVAC Install, HVAC Service, Plumbing Install, ...

aricci92 by ServiceTitan Certified Administrator
  • 1238 Views
  • 2 replies
  • 0 kudos

edit and draw on pictures within Service Titan Office side

When the field people take photos of a job it would be nice if we could edit them by drawing and writing comments from the office side to help coach the techs,while they are still working on the job. there is a company called company cam that has thi...

Jjs17 by New Contributor
  • 859 Views
  • 1 replies
  • 1 kudos

I'm so happy to be back!!

Hello Everyone!! So happy to be back here. I am happy to announce I accepted a new position with the Chicken Lady at Operations Excellence LLC. I'm so ready to connect with all my former community Titans!

MadisonChicken by ServiceTitan Certified Administrator
  • 2940 Views
  • 7 replies
  • 3 kudos

Idea to vote on!

Warning notifications for when the office is completing a form, but they miss a required field. It would be great to have the same notification that the technicians receive "Form Not Completed" and the options to continue, or go back to the form. htt...

espielman by New Contributor II
  • 573 Views
  • 0 replies
  • 0 kudos

Titan not working on iPhone browser

 So I try to do some work from my iPhone just checking in things and everytime the website refreshes then crashes. Does this happen to anyone else? Is there a fix in place ?

IMG_0800.png
Mkowal by New Contributor
  • 739 Views
  • 1 replies
  • 0 kudos

Red dot Notification on Task Icon

What is the red dot notification on the task icon? Mine has a 1 in it. I have clicked on all the drop down options under task and it won't go away. I'm sure I am missing something important. : )

MelissaG20 by New Contributor II
  • 994 Views
  • 2 replies
  • 0 kudos

Calling out and it's ringing in with a call bubble

We have one person in our office that when she calls out, it rings in to the office with a call bubble. She is still getting connected to the customer, but it's becoming an annoying problem and it's creating a lot of abandon calls.We have made sure h...

DogMom by New Contributor
  • 719 Views
  • 1 replies
  • 0 kudos

Company Logo on booking confirmation emails

Anyone else have issues with the way it shows up in Outlook? Our logo does not load at all and I tested on three different computers/locations/and antivirus. The logo shows up fine if it is on a phone, or the webmail version of Office365 Outlook, and...

samkliebert by ServiceTitan Certified Administrator
  • 692 Views
  • 0 replies
  • 0 kudos