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3rd party who checks your phone numbers and phone lines

Does anyone use a 3rd party vendor to check their phone lines on a weekly/monthly basis? We are looking for a company that can check them for us. I would like to get data on all 250 phone numbers of ours like:Does it connectTime to connectTime to ans...

sjaeger by ServiceTitan Certified Administrator
  • 410 Views
  • 1 replies
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Equipment details on invoices are not saving

Starting yesterday, we haven't been able to save serial numbers of equipment or the install/warranty dates. After entering this information and saving, if we reopen the equipment details all the information didn't actually save. This has also led to ...

jaredtil by ServiceTitan Certified Administrator
  • 581 Views
  • 1 replies
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STCA

Is there a next level of the CA program and if not is there one in the works?

AaronHall1 by ServiceTitan Certified Administrator
  • 696 Views
  • 2 replies
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PHOTOS & VIDEOS EASILY LOST

AFTER CLICKING "SELECT ALL" UNDER PHOTOS AND VIDEOS, THE VERY SAME BUTTON TURNS INTO "DELETE SELECTED"! THIS HAS CAUSED US TO LOSE ALL OF THESE PHOTOS & VIDEOS IF ACCIDENTALLY DOUBLE CLICKS!! IF ANYTHING, "DOWNLOAD SELECTED" SHOULD BE IN ITS PLACE, S...

nmdm120 by New Contributor
  • 462 Views
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SEPARATING THE X AND THE CHECKMARK FOR JOB SUMMARY UPDATES

WHEN EDITING THE JOB SUMMARY, THE CHECKMARK TO SAVE & THE "X" TO DISCARD CHANGES ARE SO CLOSE TO EACHOTHER THAT THE WRONG BUTTON IS OFTEN CLICKED WHEN WORKING IN A HURRY. THEN ALL NOTES THAT WERE JUST ENTERED ARE LOST & HAVE TO BE RETYPED. IT WOULD B...

nmdm120 by New Contributor
  • 466 Views
  • 2 replies
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Questionnaire

I was wondering if there is a way to send a questionnaire to a customer through service titan?Mainly I'm thinking this would be used for Sales. Basically it would be a questionnaire for the customer before we go out to the call so we have an understa...

jsugamele by New Contributor
  • 324 Views
  • 1 replies
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Winter 2024 Feature Release Q&A [ST-68]

This is your space to ask any questions you may have for the new and updated features within the Winter 2024 Release [ST-68], coming January 2024. Please be sure to watch the Blue Collar Nerd Release Video, which will be live by 1/16, providing examp...

jgelfat
by Contributor
  • 1585 Views
  • 3 replies
  • 1 kudos

MERRY CHRISTMAS!! πŸŽ…πŸŽ„β„πŸ€Ά

I wanted to drop in and whish everyone a very Merry Christmas and a Happy New Year!! I'm burning the last of my PTO and will hopefully not be logging in and working from 12/21-12/28 lol See y'all next year!

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RandiThompson by ServiceTitan Certified Administrator
  • 1073 Views
  • 5 replies
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Holiday Office Contest Winner Update

And our winner is… @JessicaSmith Congrats Jessica! Thank you to everyone who entered and submitted a photo β€” we loved seeing all of your pictures of your decked out Holiday office space and reading about what you love the most about the Holidays. As ...

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baraica
by Former Titan
  • 693 Views
  • 2 replies
  • 4 kudos