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Spring 2024 Feature Release [ST-69]

Hey everyone! The Spring 2024 release for ServiceTitan is rolling out this week, so be sure to familiarize yourself with all the new ways to increase efficiencies, improve accuracy and maximize revenue this Spring by checking out the release notes an...

mel-deyto
by ServiceTitan Certified Administrator
  • 1386 Views
  • 0 replies
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Capacity Scheduling

Does anyone use the capacity planning feature and is it beneficial once you get it going?

hattiema by New Contributor II
  • 2332 Views
  • 6 replies
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Text message not sending

Hello allHas anyone had issues with AT&T/Cingular blocking their outgoing texts to customers? We are registered for text messaging so it's not a set up issue. This started a couple of days ago and appears to only be an issue on AT&T lines. The texts ...

kmorgan by ServiceTitan Certified Administrator
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Happy Calls

We currently don't do happy calls and I was curious about the process anyone else uses ?

SP-HSHARP by New Contributor II
  • 1699 Views
  • 4 replies
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Resolved! In Coming Call Bubble

Good morning Service Titan World!!I need help please. I was trying to see how to send out mass text messages yesterday and created a campaign titled "Spring Time is Here." All the calls coming in, I used to see who it was that was calling in the bubb...

Certified Administrator Curriculum Freezing

I just started the Certified Admin Curriculum. The videos keep freezing. Does anyone else have this issue? Our internet is fine. I also have had to stop and start quite a few times and can't save my place. Any information would be appreciated.Thank y...

LisaWilson by New Contributor II
  • 776 Views
  • 1 replies
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Member Savings & New Construction

We are looking to have the ability to turn on Member Savings and exclude it from New Construction business units. Currently we are told that it is an "all or nothing" feature. We have it turned off, because of the reaction from our Contractors. Does ...

Natefaas by New Contributor
  • 1108 Views
  • 2 replies
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Fleet Pro

On Fleet pro we can set up maintenance reminders for the fleet, but you cannot bulk assign. I think it would be easier for bulk assign. That way we can select one thing for all the trucks in the fleet. Would something like this be coming soon. I am s...

RColon by New Contributor II
  • 864 Views
  • 1 replies
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Customer Notifications by Business Unit

Has anyone suggested that Customer Notifications be business unit specific? The reason is that we are a multi faceted company with 3 major business units that all require a different message for Customer Notifications. Currently there is no option to...

brian_ru by New Contributor
  • 1094 Views
  • 2 replies
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Certification and client help

Hi, I am currently enrolled in the ServiceTitan Certified Provider Certification program. Our company contact that was in communication with ST is no longer with my company, and my previous contact with ServiceTitan is no longer involved with the cer...

Lpatel by New Contributor
  • 1576 Views
  • 3 replies
  • 0 kudos