MarketingPro- Is there a way to NOT have reviews requests sent to certain job types? Besides setting up for manual request and not sending the request to some customers, is therea way to automatically skip sending the review request to certain job ty...
Hello, fellow Service Titan folks!Has anyone else been having a heck of a time getting the ServiceTitan review texts to work, especially after this latest ServiceTitan update? We used to get 9 reviews a week since we launched the texts, but now we ca...
We started highlighting some of the functionality in ServiceTitan, such as interactive scheduling and auto texted bios in our ads and it appears to be working. Wanted to share the link: https://youtu.be/eXDIjK8sHLo
A couple of weeks ago my team participated in a local parade. I took some photos and videos on my phone, and I wanted to share one of the videos (only 17 seconds long) with my team at our company meeting this morning to highlight my team and thank th...
At Lee's, we are primarily an AC company but our plumbing side is growing. What are some off season marketing ideas that you all are looking into? We are pushing facebook branding campaigns as well as pushing web-booking for quickly scheduling mainte...
Requesting a feature for allowing Review data from Marketing Pro to be in the Reports section. We do not want to give access to field managers to the Marketing Pro features. But they need reports on how technicians are performing on reviews. There is...
Looking for great book recommendations? Look no further, LadyTitans asked our dear friend and industry leader Dave Rothacker (Go Time) to compile a list of must-read books! So of course we had to share >> https://bit.ly/3z0d6niA huge core value for m...
Hey there Marketing Pro's we wanted to drop the link to our recent Marketing Pro Ads Workshop Video. Please let us know if you have any questions, we can pull the product team in here to help answer any that you might have.Video >> https://bit.ly/3OD...
We have been looking at industry KPI for the last few weeks and we all know that we need to generate leads whether it be in the service calls or in replacements. We sometimes get stuck in a rut and use the same tools repeatedly saying to ourselves it...
I am wondering if anyone knows of an easy way to generate a report for lifetime value of customers for specific years.. I know it cost me about 300 to acquire a new customer and I know how to get my initial ROI calculations, but I want to know what t...
